Retail Sales Associate

Join Us Today!

Unlock your sales potential at AAA Club Alliance. We are looking for passionate individuals ready to deliver exceptional service while driving sales success in a dynamic retail environment where every interaction counts. Join our team and take the next step towards a rewarding career.

About the Role

We are actively hiring for an experienced full-time Retail Sales Associate at our Newark, DE location (1201 Churchman's Road). In this role, you will be the face of AAA, assisting members with planning domestic travel vacations, including car rentals, hotels, and vacation packages. You will consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.

The day-to-day rhythm of this position involves engaging customers to articulate the value of our memberships while navigating multiple programs with ease. During peak call volumes, you will serve as a vital support resource by answering incoming overflow calls for Roadside Assistance, ensuring timely and efficient service delivery. Additionally, you will serve as a backup for cashiering, Tag and Title, and IDEMIA services as needed.

This is a full-time opportunity with a 37.5-hour work week. Store hours are Monday through Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. No Sundays are required.

Hiring Process

Candidates must possess a high school diploma or equivalent and have previous sales and customer service experience. The selection process includes a satisfactory pre-employment and post-employment screening, which may cover criminal, drug, and state or vendor-specific checks. Successful candidates may also need to obtain necessary membership licenses or a Notary Public designation within six months of employment.

Our Culture & Commitment

AAA Club Alliance is an equal opportunity employer committed to cultivating a welcoming and inclusive workplace. We value team members with diverse backgrounds and experiences, enabling us to meet our goals and support our values while serving our members and customers. We strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply. Hiring decisions are based on operating needs and applicant qualifications, including experience, skills, and job performance.