Reservations Agent
Not Disclosed•Full-TimeOn-site
location_on100, North Claiborne Avenue, Storyville, New Orleans, Orleans Parish, Louisiana, 70112, United States
About the Role
We are seeking a detail-oriented and customer-focused Reservations Agent to join our team in New Orleans. The ideal candidate will assist customers with reservations, provide accurate information regarding services and availability, and ensure a smooth booking experience from start to finish. This role requires excellent communication skills, strong organizational abilities, and a professional approach to customer service.
Work location
Work model: On-site
100, North Claiborne Avenue, Storyville, New Orleans, Orleans Parish, Louisiana, 70112, United States
New Orleans, Louisiana
Key Responsibilities
- check_circleHandle reservation requests through phone, email, and internal systems
- check_circleAssist clients with booking confirmations, modifications, and cancellations
- check_circleMaintain accurate customer and reservation records
- check_circleProvide information regarding availability, pricing, and company services
- check_circleCoordinate with internal departments to ensure smooth scheduling and operations
- check_circleResolve customer inquiries in a professional and timely manner
- check_circleEnsure all reservation processes follow company standards and procedures
