
location_onThe Park at Surprise, 14630, West Parkwood Drive, Surprise, Maricopa County, Arizona, 85374, United States
U-Haul is seeking a Reservation Manager Agent to join a dynamic, fast-paced team where no two days are the same. Reporting to the Traffic Control Manager, this role is central to supporting customers, field team members, and U-Haul dealerships. Your primary focus will be managing reservation placement and the strategic distribution of equipment. You will act as a bridge between incoming customer demand and regional inventory, directing equipment to areas based on productivity status to balance market levels and meet future needs.
In this position, you will assist with inbound and outbound calls, review reports to ensure equipment availability and accuracy, and support the Company's U-Box portable storage product. Success in this role requires a results-oriented mindset, strong multitasking abilities, and a commitment to providing outstanding customer service.
U-Haul Holding Company and its family of companies continually strive to create a culture of health and wellness. As part of this commitment, U-Haul will not hire or re-hire individuals who use nicotine products in accordance with applicable state laws. This hiring practice has been observed since February 1, 2020 to ensure a healthy work environment for the team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available upon request for applicants participating in all aspects of the selection process. Information obtained during this process will only be shared on a need-to-know basis.
Work model: On-site
The Park at Surprise, 14630, West Parkwood Drive, Surprise, Maricopa County, Arizona, 85374, United States
Surprise, Arizona