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  1. Home
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  5. Research Analyst I - Public Records Unit
Commonwealth of Massachusetts logo

Research Analyst I - Public Records Unit

Not Disclosed•Full-TimeOn-site

location_onExpress Dance & Acrobatics, 132, Central Street, Lincoln Square, Milford, Worcester County, Massachusetts, 01757, United States

Apply Now

About the Role

The Public Records Unit (PRU) Research Analyst I serves as a critical liaison for the Massachusetts State Police (MSP) BWC Program. This position coordinates and tracks timely, appropriate responses to a wide array of external inquiries, including public records requests, court orders, subpoenas, agency demands, and Freedom of Information Act (FOIA) filings.

In this role, you will ensure that all information releases adhere strictly to state and federal statutes while maintaining the department's internal protocols. Your work involves collaborating with various MSP divisions to locate, review, and assemble responsive records and video footage. A key component of the position is exercising discretion to identify and redact confidential, privileged, or exempt materials before responses are finalized.

Beyond processing requests, you will act as a point of contact for requestors, providing professional customer service while managing the status of outstanding inquiries. The role requires maintaining systematic records to substantiate compliance with the Public Records Law and retention requirements, as well as preparing draft response letters and generating reports using analytical tools.

Work location

Work model: On-site

location_on

Express Dance & Acrobatics, 132, Central Street, Lincoln Square, Milford, Worcester County, Massachusetts, 01757, United States

Milford, Massachusetts

Key Responsibilities

  • check_circleMaintain systematic records to ensure compliance with Public Records Law and retention requirements
  • check_circleMonitor the status of outstanding public and other records requests

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Skills, education and keywords

Skills: Data Analysis, Records Management, Research.

Education: Bachelor's degree or higher in a related field (substitution for experience).

Frequently asked questions about Research Analyst I - Public Records Unit at Commonwealth of Massachusetts

What does a Research Analyst I - Public Records Unit at Commonwealth of Massachusetts do?expand_more
Day-to-day, the Research Analyst I - Public Records Unit at Commonwealth of Massachusetts will maintain systematic records to ensure compliance with public records law and retention requirements; monitor the status of outstanding public and other records requests; collaborate with divisions to identify, review, and assemble responsive records and video; and identify and redact confidential, privileged, or exempt documents and video content.
What are the requirements for this Research Analyst I - Public Records Unit role?expand_more
To qualify for the Research Analyst I - Public Records Unit at Commonwealth of Massachusetts position, applicants should have: 2 years experience in research, data analysis, compliance, records management, or program administration; Bachelor's degree in related field (substitutes for experience); and Valid motor vehicle driver's license (if required for assignment).
Where is the Research Analyst I - Public Records Unit role at Commonwealth of Massachusetts located?expand_more
Research Analyst I - Public Records Unit at Commonwealth of Massachusetts is based in Express Dance & Acrobatics, 132, Central Street, Lincoln Square, Milford, Worcester County, Massachusetts, 01757, United States. This is a on-site role.
check_circle
Collaborate with divisions to identify, review, and assemble responsive records and video
  • check_circleIdentify and redact confidential, privileged, or exempt documents and video content
  • check_circlePrepare draft response letters for public record requestors
  • check_circleCommunicate with requestors to provide customer service for records and video inquiries
  • check_circleProcess and prepare timely responses to public records, court, and FOIA requests
  • Requirements

    • verified2 years experience in research, data analysis, compliance, records management, or program administration
    • verifiedBachelor's degree in related field (substitutes for experience)
    • verifiedValid motor vehicle driver's license (if required for assignment)

    Nice to Have

    Knowledge of how to conduct research by retrieving information from electronic and hard files. Knowledge of basic administrative processes, practices, and procedures. Knowledge of laws, rules and regulations pertaining to records retention and the release of information. Ability to use information technology resources, formulas, and analytical tools to generate reports, letters, memoranda and related business documents. Ability to communicate effectively with colleagues, superiors and the public via oral and written means. Ability to show discretion and maintain the confidentiality of sensitive information. Ability to summarize how research and analytical information was obtained through summary statistics or visuals.

    Commonwealth of Massachusetts cover image
    Commonwealth of Massachusetts logo
    Company

    Commonwealth of Massachusetts

    Industry

    Government Administration

    Headquarters

    Boston, MA

    Open Roles

    4

    Welcome to Massachusetts

    The Commonwealth of Massachusetts, based in Boston, operates within the government administration sector, driving legislative initiatives and programs that have set national precedents. The organization focuses on delivering essential services to millions of residents, emphasizing innovation and public impact. With a commitment to advancing policies that shape state governance, the Commonwealth seeks skilled professionals to support its mission. The organization values contributions that enhance community well-being and foster efficient public service. Career opportunities at the Commonwealth of Massachusetts offer a platform to engage in meaningful work that aligns with government administration priorities. The Commonwealth maintains a presence in Boston, MA, and adheres to guidelines outlined in its official Mass.gov social media policy.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    2+ yrs (Entry Level)

    Education

    Bachelor's degree or higher in a related field (substitution for experience)

    Job Type

    Full-Time

    Skills Required

    Data AnalysisRecords ManagementResearch
    Not Disclosedarrow_forward
    Is this Research Analyst I - Public Records Unit job remote, hybrid, or on-site?expand_more
    Commonwealth of Massachusetts has listed this Research Analyst I - Public Records Unit role as on-site.
    How much experience is required for this Research Analyst I - Public Records Unit role?expand_more
    Research Analyst I - Public Records Unit at Commonwealth of Massachusetts typically requires 2+ years of relevant experience at the entry level level.
    What skills do you need for the Research Analyst I - Public Records Unit role at Commonwealth of Massachusetts?expand_more
    Key skills for Research Analyst I - Public Records Unit at Commonwealth of Massachusetts include Data Analysis; Records Management; and Research.
    What education is required for Research Analyst I - Public Records Unit at Commonwealth of Massachusetts?expand_more
    Educational requirements for this role: Bachelor's degree or higher in a related field (substitution for experience).
    What category does the Research Analyst I - Public Records Unit role belong to?expand_more
    Research Analyst I - Public Records Unit at Commonwealth of Massachusetts is part of the admin job category on Recrutus.

    About Commonwealth of Massachusetts

    The Commonwealth of Massachusetts, based in Boston, operates within the government administration sector, driving legislative initiatives and programs that have set national precedents. The organization focuses on delivering essential services to millions of residents, emphasizing innovation and public impact. With a commitment to advancing policies that shape state governance, the Commonwealth seeks skilled professionals to support its mission. The organization values contributions that enhance community well-being and foster efficient public service. Career opportunities at the Commonwealth of Massachusetts offer a platform to engage in meaningful work that aligns with government administration priorities. The Commonwealth maintains a presence in Boston, MA, and adheres to guidelines outlined in its official Mass.gov social media policy.

    Browse more roles: All Commonwealth of Massachusetts jobs, admin jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in VirginiaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsAccounting & Finance jobsSales jobsIT jobsHospitality & Catering jobs
    Popular skills
    CDL A jobsRegistered Nurse jobsBLS jobsExcel jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility