Relationship Banker I
Not Disclosed•Full-TimeOn-site
location_onDast Drive, Montgomery County, North Carolina, 27371, United States
About the Role
The Relationship Banker I serves as the frontline of our branch, ensuring accurate and timely processing of teller and cash vault transactions. This role is dedicated to providing exceptional customer service while strictly adhering to bank policies, maintaining essential controls, and mitigating risk. Beyond transactional accuracy, you will play a key part in helping customers achieve their financial goals through the sales and servicing of bank products and services.
You will work closely with the branch team to drive collective success, balancing individual performance metrics with team scorecard goals. Your day-to-day involves handling customer inquiries, managing cash drawers and vaults, and identifying opportunities to offer appropriate products to both new and existing clients. By demonstrating the Bank's "Right by You" quality standards, you will contribute to a superior level of customer service and operational excellence.
Work location
Work model: On-site
Dast Drive, Montgomery County, North Carolina, 27371, United States
North Carolina
Key Responsibilities
- check_circleConduct teller and cash vault transactions accurately and timely
- check_circleIdentify customer needs and offer appropriate bank products and services
- check_circleMitigate losses by following Bank policies, procedures, and regulatory guidelines
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Similar Job Opportunities
Skills, education and keywords
Skills: Cash Handling, Customer Service, Math, Computer Skills, Sales.
Education: High school diploma or GED with experience or equivalent combination.
Frequently asked questions about Relationship Banker I at Fidelity Bank
What does a Relationship Banker I at Fidelity Bank do?expand_more
A Relationship Banker I at Fidelity Bank is responsible for the following: Conduct teller and cash vault transactions accurately and timely; Identify customer needs and offer appropriate bank products and services; Mitigate losses by following Bank policies, procedures, and regulatory guidelines; and Provide superior customer service adhering to Bank quality standards.
What are the requirements for this Relationship Banker I role?expand_more
To qualify for the Relationship Banker I at Fidelity Bank position, applicants should have: High school diploma or GED; One year of cash handling experience; One year of customer service experience; and Ability to pass a background check.
Where is the Relationship Banker I role at Fidelity Bank located?expand_more
Relationship Banker I at Fidelity Bank is based in Dast Drive, Montgomery County, North Carolina, 27371, United States. This is a on-site role.