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  1. Home
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  3. accounting & finance
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  5. Relationship Associate
Grameen America, Inc. logo

Relationship Associate

Not Disclosed•Full-TimeOn-site

location_on342, West 30th Street, Chelsea District, Manhattan Community Board 4, Manhattan, New York County, New York, 10001, United States

Apply Now

About Us

Grameen America, Inc. (GAI) is a nonprofit microfinance organization founded by 2008 Nobel Peace Prize recipient Muhammad Yunus. As the fastest-growing nonprofit microfinance organization in the U.S., GAI has provided over $2 billion in small business loans and served over 138,000 low-income, primarily minority women. The organization empowers low-income women through micro-loans, asset-building through savings, financial education, and credit establishment to help them begin or expand their businesses.

About the Role

The Relationship Associate is an entry-level position designed to serve as the first step in a career progression within the organization. This is a rotational role, meaning you will work for periods of time on a rotating basis across various branches in the five boroughs of New York City. Reporting directly to the Branch Manager, you will act as the primary point of contact for members, facilitating weekly center meetings to share program information and financial education while building positive, lasting relationships with borrowers to support their business growth.

Work Environment

Grameen America is transitioning to in-person operations in phases. Field work for community outreach and member recruitment has resumed, and branch offices are moving toward in-person activities on a flexible work schedule. The role requires a flexible schedule from Monday to Friday, including early mornings and evenings, to meet the needs of our members.

Hiring Process

Candidates selected for interviews will be contacted directly by the recruitment team. Please note that Grameen America adheres to all state and/or city COVID-19 vaccine mandate requirements.

Equal Opportunity

Grameen America is an Equal Opportunity Employer. All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

Work location

Work model: On-site

location_on

342, West 30th Street, Chelsea District, Manhattan Community Board 4, Manhattan, New York County, New York, 10001, United States

New York, New York

Key Responsibilities

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  • check_circleFacilitate and lead weekly center meetings to share program information and provide financial education
  • check_circleBuild positive relationships with borrowers to support membership and business growth
  • check_circleInput and track member loan payments and relevant data into appropriate systems
  • check_circleRespond to member inquiries in a timely manner to resolve concerns and provide customer service
  • check_circleMonitor loan amounts and ensure compliance with loan criteria and disbursement procedures
  • check_circleConduct outreach activities via call, email, and in-person visits to recruit new members
  • check_circleCollect loan repayments and reconcile daily payments to maintain accurate records

Requirements

  • verifiedProficiency in English and Spanish
  • verifiedHigh School diploma or equivalency preferred or two years of relevant work experience
  • verifiedValid driver's license (depending on location)
  • verifiedFamiliarity with Microsoft Word and Excel (preferred)
  • verifiedKnowledge of computer, laptop, iPad, smartphone, Zoom, and similar devices

Nice to Have

Minimum of High School diploma or equivalency. Familiarity with Microsoft Word and Excel.

Grameen America, Inc. cover image
Grameen America, Inc. logo
Company

Grameen America, Inc.

Industry

Financial Services

Headquarters

NY

Open Roles

1

Small loans. Big impact. Investing over $6.6 billion in more than 259,000 entrepreneurs across the U.S.

Grameen America, Inc. operates within the Financial Services sector and is headquartered in New York. The organization supports entrepreneurs by providing access to loan capital, financial education, and asset-building tools designed to help individuals establish small businesses. Through peer support networks and credit-building programs, the company aims to improve family livelihoods and drive financial mobility across the United States. Since its inception, Grameen America has deployed over $6.6 billion in investments to more than 259,000 entrepreneurs. This capital and support system operates across 30 cities throughout the country. The entity focuses on transforming communities by enabling business growth and fostering economic stability for low-income individuals seeking to build sustainable enterprises.
View company profilearrow_forwardlanguageWebsitelinkLinkedIn
Quick Overview

Experience

2+ yrs (Entry Level)

Education

High School diploma or equivalency preferred

Job Type

Full-Time

Skills Required

EnglishSpanishMicrosoft WordZoom
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

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Job seekers
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Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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