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  1. Home
  2. chevron_right
  3. scientific & qa
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  5. Quality Engineer II
Arrow Electronics logo

Quality Engineer II

Not Disclosed•Full-TimeHybrid

location_onEast Panorama Circle, Centennial, Arapahoe County, Colorado, 80114, United States

Apply Now

About Arrow Electronics

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. As a Fortune 154 company with over 21,500 employees, Arrow guides innovation forward for more than 220,000 leading technology manufacturers and service providers. With a global footprint spanning 228 locations across 85+ countries, the company develops technology solutions that improve business and daily life across markets including telecommunications, information systems, transportation, medical, industrial, and consumer electronics.

About the Role

The Quality Engineer II (QE II) supports Arrow Intelligent Solutions (AIS) Global Operations across North America and EMEA. This is a cross-functional, customer-facing role focused on Customer Health program execution, quality issue resolution, and continuous improvement.

In this position, you will partner with Sales, Integration Operations, internal process owners, and customers to improve performance and ensure a positive end-to-end customer experience. You will provide an independent quality perspective through data analytics, process review, and structured problem solving. Your work will involve supporting customer complaint investigations, driving root cause analysis, and leading corrective and preventive actions (CAPA). Additionally, you will support Quality Management System (QMS) compliance and may participate in internal, customer, and registrar audits.

A strong customer excellence mindset and effective collaboration across global teams are essential to success in this role.

Hiring Process

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may remain open for a longer period. We encourage your prompt application.

Equal Opportunity

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.

Note: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Work location

Work model: Hybrid

location_on

East Panorama Circle, Centennial, Arapahoe County, Colorado, 80114, United States

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Skills, education and keywords

Skills: 8D Methodology, Fishbone Analysis, Capa, Lean, Six Sigma, Dmaic, Process Mapping, Control Plans, Data Analysis, Pfmea.

Education: Bachelor's degree (4-year) required with 5–8 years of related experience.

Frequently asked questions about Quality Engineer II at Arrow Electronics

What does a Quality Engineer II at Arrow Electronics do?expand_more
In this Quality Engineer II at Arrow Electronics role, you will provide quality oversight for the customer health management program and monitor performance metrics; own quality oversight for assigned customers including kpi monitoring and management of recovery plans; interface with internal and external customers to ensure timely investigation and resolution of quality issues; and partner with supplier quality to drive improvements and follow up on supplier corrective action requests.
What are the requirements for this Quality Engineer II role?expand_more
Arrow Electronics is looking for candidates who meet the following requirements: Bachelor's degree (4-year); 5–8 years of related experience; Proficient knowledge of ISO 9001; Experience with PFMEA methodology; Working knowledge of CAPA/8D, Lean/Six Sigma, DMAIC; and ASQ Quality Engineer (QE) certification or Lean/Six Sigma certification preferred.
Where is the Quality Engineer II role at Arrow Electronics located?expand_more
Quality Engineer II at Arrow Electronics is based in East Panorama Circle, Centennial, Arapahoe County, Colorado, 80114, United States. This is a hybrid role.
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Centennial, Colorado

Key Responsibilities

  • check_circleProvide quality oversight for the Customer Health Management program and monitor performance metrics
  • check_circleOwn quality oversight for assigned customers including KPI monitoring and management of recovery plans
  • check_circleInterface with internal and external customers to ensure timely investigation and resolution of quality issues
  • check_circlePartner with Supplier Quality to drive improvements and follow up on Supplier Corrective Action Requests
  • check_circleDrive progress toward strategic business and quality KPIs such as FQR reduction and DPM improvement
  • check_circleLead cross-functional resolution of quality issues involving Sales Operations and Integration Operations
  • check_circleAnalyze end-to-end order process trends to reduce Field Quality Reports and customer complaints
  • check_circleCreate and manage corrective action reports using 8D methodology and verify effectiveness of actions
  • check_circleSupport ISO-aligned QMS compliance and participate in internal, customer, and registrar audits
  • check_circleSupport onboarding of new customers including risk management and development of project-specific processes

Requirements

  • verifiedBachelor's degree (4-year)
  • verified5–8 years of related experience
  • verifiedProficient knowledge of ISO 9001
  • verifiedExperience with PFMEA methodology
  • verifiedWorking knowledge of CAPA/8D, Lean/Six Sigma, DMAIC
  • verifiedASQ Quality Engineer (QE) certification or Lean/Six Sigma certification preferred
  • verifiedLead Auditor certification preferred
  • verifiedKnowledge of ISO 13485 and medical regulations preferred

Nice to Have

Knowledge of ISO 13485 and medical regulations. Auditing experience and/or Lead Auditor certification. ASQ Quality Engineer (QE) certification and/or Lean/Six Sigma certification.

Benefits & Perks

check_circleMedical, Dental, and Vision Insurancecheck_circle401k with matching contributionscheck_circleShort-Term and Long-Term Disability Insurancecheck_circleHealth Savings Account (HSA) and Health Reimbursement Account (HRA) optionscheck_circlePaid Time Off including sick, holiday, and vacation dayscheck_circleTuition Reimbursement
Arrow Electronics logo
Company

Arrow Electronics

Industry

scientific & qa

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

5-8 yrs (Senior)

Education

Bachelor's degree (4-year) required with 5–8 years of related experience

Job Type

Full-Time

Skills Required

8D MethodologyFishbone AnalysisCapaLeanSix SigmaDmaic
arrow_forward
Is this Quality Engineer II job remote, hybrid, or on-site?expand_more
Arrow Electronics has listed this Quality Engineer II role as hybrid.
How much experience is required for this Quality Engineer II role?expand_more
Quality Engineer II at Arrow Electronics typically requires 5–8 years of relevant experience at the senior level.
What skills do you need for the Quality Engineer II role at Arrow Electronics?expand_more
Key skills for Quality Engineer II at Arrow Electronics include 8D Methodology; Fishbone Analysis; Capa; Lean; Six Sigma; Dmaic; Process Mapping; and Control Plans.
What education is required for Quality Engineer II at Arrow Electronics?expand_more
Educational requirements for this role: Bachelor's degree (4-year) required with 5–8 years of related experience.
What category does the Quality Engineer II role belong to?expand_more
Quality Engineer II at Arrow Electronics is part of the scientific & qa job category on Recrutus.
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Process Mapping
Control Plans
Data Analysis
Pfmea