Program Lead - Change Management
Not Disclosed•TemporaryOn-site
location_on8, Acorn Street, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
About the Program
The Commonwealth of Massachusetts is undertaking the Business Enterprise Systems Transformation (BEST) Program, a multi-year initiative to implement a comprehensive Enterprise Resource Planning (ERP) solution. This SaaS cloud-based system will support over 95,000 employees across all state agencies, replacing heavily customized on-premises software. While the initial scope replaced the core financial and accounting system, the current phase focuses on replacing the HR and Payroll solution (HR/CMS) over a projected two-year period. The program is jointly sponsored by the Secretary for Administration and Finance, the Comptroller, the Secretary of Technology Services and Security, and the Chief Human Resources Officer.
About the Role
This high-impact, temporary position serves as the bridge between current operations and future requirements for the BEST Program. The primary objective is to maintain momentum and align four key workstreams: Training, Communications, Readiness, and Support. As the Program Lead Change Management, you will ensure a seamless launch for the upcoming project phase by prioritizing workstream alignment, gap analysis, and stakeholder continuity. You will lead and motivate diverse teams comprising both state and vendor staff, ensuring weekly tasks stay on track with PMO milestones while maintaining trusted relationships with agency leaders.
Hiring Process
Interested candidates should submit their application through the Commonwealth of Massachusetts career portal. The selection process involves a review of qualifications against the specific needs of the interim role, followed by interviews with program leadership to assess strategic fit and readiness for the upcoming rollout.
Equal Opportunity
The Commonwealth of Massachusetts is an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to fostering a diverse and inclusive workforce.
Work location
Work model: On-site
8, Acorn Street, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
Boston, Massachusetts
Key Responsibilities
- check_circleAssess progress of Training, Communications, Readiness, and Support teams to ensure alignment with project roadmap
- check_circleMaintain trusted relationships with agency leaders and stakeholders to ensure they remain informed and project-ready
- check_circleOversee finalization of critical prep materials including user readiness assessments and post-implementation support model design
- check_circleLead and motivate four diverse teams comprising state and vendor staff to ensure weekly tasks align with PMO milestones
- check_circleProvide regular progress reports to program leadership and maintain meticulous documentation to ensure project continuity
- check_circleIdentify adoption risks and performance gaps, developing immediate mitigation strategies for the upcoming rollout
Benefits & Perks
check_circleMedical, dental, and vision benefitscheck_circleDependent care flexible spending accountcheck_circle401(k) plancheck_circleVoluntary life, short term disability, whole life, term life, accident, and critical illness coveragecheck_circleEmployee assistance programcheck_circleSick leave in accordance with regulation
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Frequently asked questions about Program Lead - Change Management at The Computer Merchant, LTD (TCM)
What does a Program Lead - Change Management at The Computer Merchant, LTD (TCM) do?expand_more
In this Program Lead - Change Management at The Computer Merchant, LTD (TCM) role, you will assess progress of training, communications, readiness, and support teams to ensure alignment with project roadmap; maintain trusted relationships with agency leaders and stakeholders to ensure they remain informed and project-ready; oversee finalization of critical prep materials including user readiness assessments and post-implementation support model design; and lead and motivate four diverse teams comprising state and vendor staff to ensure weekly tasks align with pmo milestones.
Where is the Program Lead - Change Management role at The Computer Merchant, LTD (TCM) located?expand_more
Program Lead - Change Management at The Computer Merchant, LTD (TCM) is based in 8, Acorn Street, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States. This is a on-site role.
Is this Program Lead - Change Management job remote, hybrid, or on-site?expand_more
The Computer Merchant, LTD (TCM) has listed this Program Lead - Change Management role as on-site.
How much experience is required for this Program Lead - Change Management role?expand_more
Candidates for Program Lead - Change Management at The Computer Merchant, LTD (TCM) should have lead.
What skills do you need for the Program Lead - Change Management role at The Computer Merchant, LTD (TCM)?expand_more
Key skills for Program Lead - Change Management at The Computer Merchant, LTD (TCM) include Change Management; Enterprise Resource Planning; Erp; Gap Analysis; Stakeholder Management; Project Management; Pmo; and User Readiness Assessments.
What category does the Program Lead - Change Management role belong to?expand_more
Program Lead - Change Management at The Computer Merchant, LTD (TCM) is part of the it job category on Recrutus.