IT Analyst II
Not Disclosed•Full-TimeRemote
location_on836, Kenduskeag Avenue, Bangor, Penobscot County, Maine, 04401, United States
About Versant Power
Versant Power is building on a 100-year history of delivering efficient, safe, and reliable electricity service to customers in northern and eastern Maine. We are a team dedicated to transforming the power industry in this region, never losing sight of safety, quality, integrity, and innovation.
We are committed to our dedicated people, who inspire us every day to deliver something more powerful than power alone. Join a culture that values our workforce and the mission to serve our community.
About the Role
As an IT Analyst II, you will serve as an intermediate technical resource supporting, maintaining, designing, and developing Versant Power Information Systems. This role is pivotal in ensuring the stability and evolution of our Customer Information System (CIS) and its integration with other critical systems.
In this position, you will support the design, development, and testing of new applications and upgrades. You will provide technical support, maintenance, and troubleshooting while assisting internal customers with reports, queries, and data analysis. Your work will directly impact the synchronization of data between GIS, CIS, AMI, and MDM systems.
You will also collaborate with external service providers and vendors to resolve issues and ensure efficient operations. The role involves participating in disaster recovery planning, contributing to annual technical asset reviews, and actively engaging in team decision-making processes. As part of the team, you will also participate in after-hours call-outs for application support and assist with System Emergency Operations Plan (SEOP) duties when necessary.
Hiring Process & Application
Non-Bargaining Unit, Regular, and Term employees with at least six months of satisfactory job performance and attendance records in their current role are eligible to apply for this posted position. Please note that this job description is subject to change at any time.
Our Culture & Commitments
Versant Power is an Equal Opportunity Employer. We foster a tobacco-free, drug-free, and fragrance-free workplace. We value diversity and are committed to creating an environment where all employees can thrive.
Work location
Work model: Remote
836, Kenduskeag Avenue, Bangor, Penobscot County, Maine, 04401, United States
Bangor, Maine
Key Responsibilities
- check_circleDevelop relationships with external vendors and service providers to ensure efficient operations
- check_circleParticipate in after-hours call out for application support during emergencies
- check_circleGenerate reports, queries, and data analyses to assist internal customers with problem resolution
- check_circleProvide technical information for Disaster Recovery planning and participate in asset life cycle reviews
- check_circleSupport design, development, testing, and upgrades of applications and integration tools
- check_circleProvide technical support, maintenance, programming, and troubleshooting for Customer Information System
- check_circleSupport data synchronization between GIS, CIS, AMI, and MDM systems
- check_circleCreate documentation, project tracking, and management reporting to support department work plans
Requirements
- verifiedDegree in Computer Science or equivalent
- verifiedMinimum 5 years experience in client-focused IT support
- verifiedWorking knowledge of CIS, ERP, or billing systems
- verifiedStrong SQL experience
- verifiedValid driver's license
Nice to Have
Experience with Oracle or other relational databases such as MSSQL or MySQL. Experience with PL/SQL. Reporting expertise with Cognos, TM1, SQL Server reporting services, and/or Crystal Reports. Project Management experience. Experience with MS Project. Experience with utility application systems, billing systems, and/or electrical infrastructure and design.
Similar Job Opportunities
Frequently asked questions about IT Analyst II at Versant Power
What does a IT Analyst II at Versant Power do?expand_more
Day-to-day, the IT Analyst II at Versant Power will develop relationships with external vendors and service providers to ensure efficient operations; participate in after-hours call out for application support during emergencies; generate reports, queries, and data analyses to assist internal customers with problem resolution; and provide technical information for disaster recovery planning and participate in asset life cycle reviews.
What are the requirements for this IT Analyst II role?expand_more
Versant Power is looking for candidates who meet the following requirements: Degree in Computer Science or equivalent; Minimum 5 years experience in client-focused IT support; Working knowledge of CIS, ERP, or billing systems; Strong SQL experience; and Valid driver's license.
Where is the IT Analyst II role at Versant Power located?expand_more
IT Analyst II at Versant Power is based in 836, Kenduskeag Avenue, Bangor, Penobscot County, Maine, 04401, United States. This is a remote role.
Is this IT Analyst II job remote, hybrid, or on-site?expand_more
Versant Power has listed this IT Analyst II role as remote.
How much experience is required for this IT Analyst II role?expand_more
IT Analyst II at Versant Power typically requires 5+ years of relevant experience at the mid level level.
What skills do you need for the IT Analyst II role at Versant Power?expand_more
Key skills for IT Analyst II at Versant Power include SQL; Pl/sql; Oracle; MSSQL; MYSQL; Cognos; TM1; and SQL Server Reporting Services.
What category does the IT Analyst II role belong to?expand_more
IT Analyst II at Versant Power is part of the it job category on Recrutus.