
location_onLogan Street, Downtown, Pittsburgh, Allegheny County, Pennsylvania, 15262, United States
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. As one of the largest businesses of its kind in the world, we specialize in goals-based wealth management, helping clients plan for retirement, education, legacy, and other life goals through expert investment advice and guidance.
Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. We believe trust comes from transparency, and our Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through personal relationships with their advisory team, all committed to their unique needs.
At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences from all backgrounds and careers—whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership, and innovation, strengthening our workforce and positively impacting the communities we serve.
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
This role serves as a vital support pillar for multiple Financial Advisors, acting as the most frequent point of contact within Merrill to address all service needs of their clients. You will be responsible for providing exceptional client service support that drives enterprise strategic objectives and operational excellence goals.
In this position, you will customize solutions based on the specific needs of the Financial Advisors you support. Your day-to-day impact involves educating clients on all bank service and banking offerings, ensuring the timeliness, accuracy, and completeness of client materials, and following up on all requests. You will identify, deepen, and maintain client relationships by emphasizing the bank's offerings and promoting the incorporation of banking into clients' day-to-day practices.
You will also play a key role in ensuring practices align with the bank's policies and procedures to support operational excellence, protect clients, and manage risk. As a member of the team, you will support daily activities, covering roles during absences or seasonal increases, always leading with a client-first mindset.
Internal employees currently working from home are eligible to apply. However, please note that if selected for this role, you may be required to work onsite in accordance with the workplace excellence policy. This position is based in the United States of America on the 1st shift, with a standard work week of 37.5 hours.
Merrill is an equal opportunity employer. We are committed to building a diverse and inclusive workforce where everyone has the opportunity to succeed.
Work model: On-site
Logan Street, Downtown, Pittsburgh, Allegheny County, Pennsylvania, 15262, United States
Pittsburgh, Pennsylvania
Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 and 65 accepted in lieu of 66). Possesses industry knowledge and an understanding of investment products. Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience. Is comfortable operating in a fast-paced environment with changing and evolving responsibilities. Is detail oriented. Demonstrates a commitment to continuous learning and professional growth. Exhibits sound judgment and discretion when handling sensitive information. Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce. Demonstrates professional verbal and written communication skills.
Skills: Microsoft Word, Excel, Powerpoint, Salesforce, Finra Securities Industry Essentials, Series 7, Series 66.
Education: High School Diploma / GED / Secondary School or equivalent.