Primary Medical Office- Front Receptionist/Patient Experience Expert
Not Disclosed•Full-TimeOn-site
location_on15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
About the Team
We are a fast-paced primary care practice committed to excellence in both patient care and operations. Our team is built on accountability, efficiency, and strong communication. We value individuals who take ownership of their role, are detail-oriented, and thrive in a structured environment. We are continuously improving our workflows and systems to create a top-performing office and an exceptional patient experience.
Work location
Work model: On-site
15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
Miami Beach, Florida
Key Responsibilities
- check_circleGreet and check in patients with a warm, professional demeanor
- check_circlePerform accurate insurance verification for HMO, Medicare, and commercial plans
- check_circleConfirm patient eligibility, copays, referrals, and authorizations
- check_circleSchedule, reschedule, and confirm patient appointments
- check_circleAnswer high-volume, multi-line phones
- check_circle
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Frequently asked questions about Primary Medical Office- Front Receptionist/Patient Experience Expert at Community Medical Group
What does a Primary Medical Office- Front Receptionist/Patient Experience Expert at Community Medical Group do?expand_more
A Primary Medical Office- Front Receptionist/Patient Experience Expert at Community Medical Group is responsible for the following: Greet and check in patients with a warm, professional demeanor; Perform accurate insurance verification for HMO, Medicare, and commercial plans; Confirm patient eligibility, copays, referrals, and authorizations; and Schedule, reschedule, and confirm patient appointments.
What are the requirements for this Primary Medical Office- Front Receptionist/Patient Experience Expert role?expand_more
To qualify for the Primary Medical Office- Front Receptionist/Patient Experience Expert at Community Medical Group position, applicants should have: Minimum 1 year of medical front desk experience; Strong insurance verification experience; Knowledge of HMO plans, Medicare, and commercial insurance; Strong computer skills; EMR experience preferred; and eClinicalWorks experience is a plus.
Where is the Primary Medical Office- Front Receptionist/Patient Experience Expert role at Community Medical Group located?expand_more
Primary Medical Office- Front Receptionist/Patient Experience Expert at Community Medical Group is based in 15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States. This is a on-site role.