Police Communications Lead
Not Disclosed•Full-TimeOn-site
location_on3919, Palmer Park Boulevard, Colorado Springs, El Paso County, Colorado, 80909, United States
About the Team
The University of Colorado Colorado Springs (UCCS) is a premier educational institution dedicated to academic excellence, research, and community engagement. Located at the base of the Rocky Mountains, Colorado Springs offers a vibrant mosaic of history, arts, and a thriving tech scene, making it an exceptional setting for both career growth and lifestyle. The Department of Public Safety is committed to fostering an environment that supports innovation and student success while ensuring the safety of our campus community.
About the Role
The Police Communications Lead serves as an advanced professional role within the Police Communications Center, functioning as a subject matter expert and operational leader. This position performs the full scope of dispatcher duties while exercising a high level of discretion, analytical skill, and operational expertise in complex and high-risk public safety situations. As a lead dispatcher, you will provide guidance, mentoring, and professional support to dispatch staff without formal supervisory authority, ensuring operational continuity, training, quality assurance, and process improvement.
You will exercise independent judgment in managing sensitive or high-priority incidents, acting as a liaison between dispatch staff and management. This role is designated as essential; you may be required to stay late, come in early, or respond to emergencies as needed. Participation in a rotating on-call schedule, including nights, weekends, and holidays, is required.
Hiring Process
Priority will be given to applications submitted by May 20, 2026. Potential interview dates are scheduled for May 25–29, 2026, with a tentative start date of July 1, 2026. The University of Colorado Colorado Springs has implemented a misconduct history check program for final candidates, intended to review conduct related to sexual misconduct, harassment, and/or discrimination at previous institutions. All final candidates are required to complete an Authorization to Release Information and provide contact information for their previous institutions.
Equal Opportunity
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity and encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.
Work location
Work model: On-site
3919, Palmer Park Boulevard, Colorado Springs, El Paso County, Colorado, 80909, United States
Colorado Springs, Colorado
Key Responsibilities
- check_circleManage complex, sensitive, or high-priority incidents requiring advanced decision-making
- check_circleProvide mentoring, coaching, and on-the-job guidance to dispatch staff
- check_circleAssist in the development and refinement of training programs and dispatch protocols
- check_circleParticipate in quality assurance activities to review call-handling practices and documentation
- check_circleAct as a liaison between dispatch staff and management to ensure operational continuity
- check_circleParticipate in special projects, system implementations, and operational initiatives
- check_circleReceive emergency and non-emergency calls and dispatch appropriate public safety resources
- check_circleSupport scheduling and staffing coverage needs during management absences
Requirements
- verifiedHigh school diploma or GED
- verifiedExperience in public safety dispatching
- verifiedLead-level or informal leadership experience in public safety or communications environment
- verifiedCurrent NCIC/CCIC certification
- verifiedCBI certification
- verifiedFEMA certification
- verifiedIS-100.C certification
- verifiedIS-200 certification
- verifiedIS-700 B certification
- verifiedNotary Public certification
Nice to Have
Associates or bachelor's degree in criminal justice, communications, or a related field. Experience with CJIS, CAD, NCIC, and CCIC systems. Current Communications Training Officer (CTO) certification. Advanced certifications in emergency communications or public safety disciplines. Bilingual proficiency in Spanish.
Benefits & Perks
check_circle22 vacation days, 10 sick days, paid parental leave, 13 holidays, bereavement, jury duty, and FAMLI Leavecheck_circleComprehensive medical plans covering preventative care at no cost, including a yearly mental health visitcheck_circleAffordable dental and vision plans with competitive prescription drug pricescheck_circleHealth savings accounts, flexible spending accounts, life insurance, and disability insurance
Similar Job Opportunities
Skills, education and keywords
Skills: Public Safety Dispatching, Cjis, Cad, Ncic, Ccic, Cbi, Fema, Is-100.C, Is-200, Is-700 B.
Education: High school diploma or GED is required; Associates degree in criminal justice, communications, or related field is preferred; Bachelor's degree in criminal justice, communications, or related field is preferred.
Frequently asked questions about Police Communications Lead at University of Colorado Medicine
What does a Police Communications Lead at University of Colorado Medicine do?expand_more
In this Police Communications Lead at University of Colorado Medicine role, you will manage complex, sensitive, or high-priority incidents requiring advanced decision-making; provide mentoring, coaching, and on-the-job guidance to dispatch staff; assist in the development and refinement of training programs and dispatch protocols; and participate in quality assurance activities to review call-handling practices and documentation.
What are the requirements for this Police Communications Lead role?expand_more
University of Colorado Medicine is looking for candidates who meet the following requirements: High school diploma or GED; Experience in public safety dispatching; Lead-level or informal leadership experience in public safety or communications environment; Current NCIC/CCIC certification; CBI certification; and FEMA certification.
Where is the Police Communications Lead role at University of Colorado Medicine located?expand_more
Police Communications Lead at University of Colorado Medicine is based in 3919, Palmer Park Boulevard, Colorado Springs, El Paso County, Colorado, 80909, United States. This is a on-site role.
Is this Police Communications Lead job remote, hybrid, or on-site?expand_more
University of Colorado Medicine has listed this Police Communications Lead role as on-site.
How much experience is required for this Police Communications Lead role?expand_more
Candidates for Police Communications Lead at University of Colorado Medicine should have lead.
What skills do you need for the Police Communications Lead role at University of Colorado Medicine?expand_more
Key skills for Police Communications Lead at University of Colorado Medicine include Public Safety Dispatching; Cjis; Cad; Ncic; Ccic; Cbi; Fema; and Is-100.C.
What education is required for Police Communications Lead at University of Colorado Medicine?expand_more
Educational requirements for this role: High school diploma or GED is required; Associates degree in criminal justice, communications, or related field is preferred; and Bachelor's degree in criminal justice, communications, or related field is preferred.
What category does the Police Communications Lead role belong to?expand_more
Police Communications Lead at University of Colorado Medicine is part of the healthcare & nursing job category on Recrutus.