Physical Security System Technician
Not Disclosed•Full-TimeOn-site
location_on1314, East Grand Avenue, Des Moines, Polk County, Iowa, 50309, United States
About the Team
Marvin is a family-owned and -led window and door company committed to creating better ways of living. For over a century, we have been at the forefront of designing, building, and engineering premium, award-winning products. Today, with operations in 19 cities across North America, we manufacture quality products including Infinity Replacement Windows and Doors and TruStile Doors. We are proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025.
About the Role
As a Security Systems Administrator, you will join a supportive team to support the administration and maintenance of enterprise physical security systems. You will serve as a critical liaison between Enterprise Security, Information Technology, and site operations, ensuring physical security systems operate reliably, securely, and within enterprise standards.
In this role, you will deliver technical system support for video surveillance and electronic access control platforms. Success requires strong analytical and troubleshooting skills, plus the ability to work within existing established processes and policies. If you bring experience administrating physical security systems and a desire to grow a career with us, we invite you to apply.
See Yourself at Marvin
From people to products, Marvin is committed to creating better ways of living. When you join this family, you belong to a community full of opportunities. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond.
Join the more than 8,000 Marvin team members to experience a culture that values your contribution. We offer unique benefits including a $300 annual wellbeing account, a paid "Better Living Day" for fun, annual profit sharing, organized volunteer opportunities, and the Brighter Days Fund for financial support during personal hardships.
Application Instructions
We invite you to apply today to join our team. If you require reasonable accommodation for any part of the application and hiring process, please contact us at CareerSupport@marvin.com.
Equal Opportunity
Marvin is an Equal Opportunity Employer committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws.
Work location
Work model: On-site
1314, East Grand Avenue, Des Moines, Polk County, Iowa, 50309, United States
Des Moines, Iowa
Key Responsibilities
- check_circleProvide ticket-based technical support for user access, devices, video requests, and alarms
- check_circleManage access control and user permissions by configuring role-based access levels
- check_circleMonitor system health and resolve device, storage, and connectivity issues
- check_circleDocument system changes by tracking configurations, upgrades, and device updates
- check_circleSupport security incidents by retrieving and preserving video evidence
- check_circleAdminister and maintain physical security systems including video, alarm, and access control platforms
Requirements
- verified3-5 years of experience in technical support, systems administration, or a related role
- verifiedExperience working in a ticket-based or IT service management support environment
- verifiedUnderstanding of IP networking concepts and system administrations fundamentals
Nice to Have
Experience supporting video surveillance and/or electronic access control systems. Experience with AXIS Camera Station Pro and AXIS devices.
Benefits & Perks
check_circleHealth insurancecheck_circlePaid holidayscheck_circlePaid parental leavecheck_circle401(k) retirement savings match$300 annual wellbeing account
Similar Job Opportunities
Frequently asked questions about Physical Security System Technician at Marvin
What does a Physical Security System Technician at Marvin do?expand_more
Day-to-day, the Physical Security System Technician at Marvin will provide ticket-based technical support for user access, devices, video requests, and alarms; manage access control and user permissions by configuring role-based access levels; monitor system health and resolve device, storage, and connectivity issues; and document system changes by tracking configurations, upgrades, and device updates.
What are the requirements for this Physical Security System Technician role?expand_more
Marvin is looking for candidates who meet the following requirements: 3-5 years of experience in technical support, systems administration, or a related role; Experience working in a ticket-based or IT service management support environment; and Understanding of IP networking concepts and system administrations fundamentals.
Where is the Physical Security System Technician role at Marvin located?expand_more
Physical Security System Technician at Marvin is based in 1314, East Grand Avenue, Des Moines, Polk County, Iowa, 50309, United States. This is a on-site role.
Is this Physical Security System Technician job remote, hybrid, or on-site?expand_more
Marvin has listed this Physical Security System Technician role as on-site.
How much experience is required for this Physical Security System Technician role?expand_more
Physical Security System Technician at Marvin typically requires 3–5 years of relevant experience at the mid level level.
What skills do you need for the Physical Security System Technician role at Marvin?expand_more
Key skills for Physical Security System Technician at Marvin include Video Surveillance; Electronic Access Control; Ticket-Based Technical Support; It Service Management; Ip Networking; Axis Camera Station Pro; and Axis Devices.
What category does the Physical Security System Technician role belong to?expand_more
Physical Security System Technician at Marvin is part of the it job category on Recrutus.