Physical Security System Technician

About the Team

Marvin is a family-owned and -led window and door company committed to creating better ways of living. For over a century, we have been at the forefront of designing, building, and engineering premium, award-winning products. Today, we operate in 19 cities across North America, manufacturing quality products including Infinity Replacement Windows and Doors and TruStile Doors. We are proud to have been named a Top Large Employer by Forbes Magazine for two consecutive years, 2024 and 2025.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people come first. Joining Marvin means belonging to a community full of opportunities alongside more than 8,000 team members.

About the Role

As a Security Systems Administrator, you will serve as a critical liaison between Enterprise Security, Information Technology, and site operations. Your mission is to support the administration and maintenance of enterprise physical security systems, ensuring video surveillance and electronic access control platforms operate reliably, securely, and within enterprise standards.

In this role, you will deliver technical system support and act as a bridge between departments. You will manage system health, resolve device and connectivity issues, and ensure compliance with security and safety policies. Success in this position requires strong analytical and troubleshooting skills, the ability to work within established processes, and a desire to grow a career with a supportive team.

Hiring Process

We invite you to apply today to see yourself at Marvin. If you bring experience in technical support or systems administration and a passion for physical security systems, we encourage you to submit your application.

Equal Opportunity

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

Work location

Work model: On-site

Missouri State University, 901, South National Avenue, Delaware, Springfield, Greene County, Missouri, 65897, United States

Springfield, Missouri

Key Responsibilities

check_circleProvide ticket-based technical support for user access, devices, video requests, and alarms
check_circleManage access control and user permissions by configuring role-based access levels
check_circleMonitor system health and resolve device, storage, and connectivity issues
check_circleDocument system changes by tracking configurations, upgrades, and device updates
check_circleSupport security incidents by retrieving and preserving video evidence
check_circleAdminister and maintain physical security systems including video, alarm management, and access control

Requirements

verified3-5 years of experience in technical support, systems administration, or a related role
verifiedExperience working in a ticket-based or IT service management support environment
verifiedUnderstanding of IP networking concepts and system administrations fundamentals

Nice to Have

Experience supporting video surveillance and/or electronic access control systems. Experience with AXIS Camera Station Pro and AXIS devices.

Benefits & Perks

check_circleHealth insurancecheck_circlePaid holidayscheck_circlePaid parental leavecheck_circle401(k) retirement savings match$300 annual wellbeing account

Frequently asked questions about Physical Security System Technician at Marvin

What does a Physical Security System Technician at Marvin do?expand_more

Day-to-day, the Physical Security System Technician at Marvin will provide ticket-based technical support for user access, devices, video requests, and alarms; manage access control and user permissions by configuring role-based access levels; monitor system health and resolve device, storage, and connectivity issues; and document system changes by tracking configurations, upgrades, and device updates.

What are the requirements for this Physical Security System Technician role?expand_more

Marvin is looking for candidates who meet the following requirements: 3-5 years of experience in technical support, systems administration, or a related role; Experience working in a ticket-based or IT service management support environment; and Understanding of IP networking concepts and system administrations fundamentals.

Where is the Physical Security System Technician role at Marvin located?expand_more

Physical Security System Technician at Marvin is based in Missouri State University, 901, South National Avenue, Delaware, Springfield, Greene County, Missouri, 65897, United States. This is a on-site role.

Is this Physical Security System Technician job remote, hybrid, or on-site?expand_more

Marvin has listed this Physical Security System Technician role as on-site.

How much experience is required for this Physical Security System Technician role?expand_more

Physical Security System Technician at Marvin typically requires 3–5 years of relevant experience at the mid level level.

What skills do you need for the Physical Security System Technician role at Marvin?expand_more

Key skills for Physical Security System Technician at Marvin include Video Surveillance; Electronic Access Control; Access Control; Ip Networking; Axis Camera Station Pro; Axis Devices; and It Service Management.

What category does the Physical Security System Technician role belong to?expand_more

Physical Security System Technician at Marvin is part of the it job category on Recrutus.