PHL Airport Visitor Center Manager
Not Disclosed•TemporaryOn-site
location_onRace Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
About the Role
The PHL Visitor Center Manager will lead a busy six-month activation at the Philadelphia International Airport, Terminal A-West. This temporary position is critical to greeting millions of travelers during the monumental global tourism events taking place in Philadelphia and across the Commonwealth in 2026. You will manage a Philly-centric gift shop and visitor center, serving as the face of the city for visitors while driving retail sales and operational excellence.
Reporting to the Senior Director of Visitor Services, you will establish procedural standards and ensure all retail operations meet PHL security requirements. Your day-to-day involves collaborating with the PHL Marketplace and Visitor Center teams to maximize visitor services and souvenir sales. You will lead a team of 4-8 Visitor Experience Associates, fostering a welcoming, service-focused culture that reflects the spirit of Philadelphia.
Work Environment & Schedule
This is a full-time, temporary position running from May 1, 2026, to January 15, 2027. The role requires a flexible schedule to accommodate the airport's operating hours, which span from 7:00 AM to 9:00 PM daily, with potential shifts extending as early as 5:00 AM and as late as 10:00 PM. The schedule includes split shifts, weekends, and most U.S. holidays, as the center is open 363 days per year (closed only on Thanksgiving and Christmas).
The position is on-site at the Philadelphia International Airport. Candidates must be physically capable of standing for long periods, lifting up to 40 lbs, and navigating the terminal environment, including stairs. A valid driver's license with Real ID is required.
Application Instructions
Interested candidates should apply through the official portal. Please note that this is a temporary role with a defined end date. All applicants will be considered based on their experience in retail management, hospitality, and their passion for Philadelphia.
Work location
Work model: On-site
Race Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
Philadelphia, Pennsylvania
Key Responsibilities
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Frequently asked questions about PHL Airport Visitor Center Manager at Philadelphia Visitor Center Corporation
What does a PHL Airport Visitor Center Manager at Philadelphia Visitor Center Corporation do?expand_more
In this PHL Airport Visitor Center Manager at Philadelphia Visitor Center Corporation role, you will manage daily operations of the airport visitor center and gift shop; implement sales targets and drive retail growth through effective merchandising; conduct daily pre-shift huddles and team meetings to align on goals; and maintain product curation, inventory restocking, and visual presentation.
What are the requirements for this PHL Airport Visitor Center Manager role?expand_more
Philadelphia Visitor Center Corporation is looking for candidates who meet the following requirements: 5+ years experience in busy retail or hospitality environment; 2+ years of supervisory or management experience in a retail or sales environment; Proficiency in using POS and computer systems; and Valid driver's license with Real ID.
Where is the PHL Airport Visitor Center Manager role at Philadelphia Visitor Center Corporation located?expand_more
PHL Airport Visitor Center Manager at Philadelphia Visitor Center Corporation is based in Race Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States. This is a on-site role.