Personal Loan Consultant
Not Disclosed•Full-TimeOn-site
location_on6242, Butternut Circle, Northridge Woods, Brighton, Livingston County, Michigan, 48116, United States
About OneMain Financial
OneMain Financial is the leader in offering nonprime customers responsible access to credit. Since 1912, we have looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards, and other products helps people borrow better and work toward a brighter future.
In our more than 1,300 community branches across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures, and extending household budgets. We meet customers where they want to be—in person, by phone, and online.
About the Role
As a Loan Sales Specialist, you will empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. You will thrive in a competitive atmosphere where hard work and dedication directly influence success. This role is designed for those who enjoy a dynamic environment and are eager to grow their career through professional development and advancement opportunities.
In this position, you will manage the life cycle of loans and engage with customers through multiple channels, including phone, email, chat, and in-house systems. Your day will involve presenting tailored solutions based on customer needs, educating them on loan terms and optional insurance products, and ensuring compliance with all relevant laws. You will exhibit a passion for achievement, bringing an internal drive to succeed while delivering results related to individual and branch goals.
Career Growth and Culture
A career with OneMain offers the potential to steer your path toward leadership roles such as Branch Manager and District Manager. We provide robust training programs and opportunities to advance, recognizing both individual achievements and team success. At every level, we are committed to an inclusive culture, career development, and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century.
Location and Schedule
This is an on-site position located in our community branches. The schedule is Monday through Friday during standard business hours, with some extended hours during the week as needed, which may include Saturday.
Work location
Work model: On-site
6242, Butternut Circle, Northridge Woods, Brighton, Livingston County, Michigan, 48116, United States
Brighton, Michigan
Key Responsibilities
- check_circleMultitask and adapt to dynamic demands to ensure timely service
- check_circleExceed customer expectations through empathy and encouragement
- check_circleEducate customers on optional insurance products and loan terms
- check_circleManage loan lifecycle including collections activities while ensuring compliance
- check_circleEngage with customers via phone, email, chat, and in-house systems
- check_circleDevelop and maintain customer connections throughout the loan lifecycle
Requirements
- verifiedHigh School Diploma or GED
Nice to Have
Sales, Collections, or Customer Service experience. Bilingual in Spanish.
Benefits & Perks
check_circleHealth and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurancescheck_circleUp to 4% matching 401(k)check_circleEmployee Stock Purchase Plan with 10% share discountcheck_circleTuition reimbursementPaid time off with 15 days' vacation per year, prorated based on start date
Similar Job Opportunities
Skills, education and keywords
Skills: Sales, Collections, Customer Service, Spanish.
Education: High School Diploma or GED required.
Frequently asked questions about Personal Loan Consultant at OneMain Financial
What does a Personal Loan Consultant at OneMain Financial do?expand_more
Day-to-day, the Personal Loan Consultant at OneMain Financial will multitask and adapt to dynamic demands to ensure timely service; exceed customer expectations through empathy and encouragement; educate customers on optional insurance products and loan terms; and manage loan lifecycle including collections activities while ensuring compliance.
What are the requirements for this Personal Loan Consultant role?expand_more
OneMain Financial is looking for candidates who meet the following requirements: High School Diploma or GED.
Where is the Personal Loan Consultant role at OneMain Financial located?expand_more
Personal Loan Consultant at OneMain Financial is based in 6242, Butternut Circle, Northridge Woods, Brighton, Livingston County, Michigan, 48116, United States. This is a on-site role.
Is this Personal Loan Consultant job remote, hybrid, or on-site?expand_more
OneMain Financial has listed this Personal Loan Consultant role as on-site.
How much experience is required for this Personal Loan Consultant role?expand_more
Candidates for Personal Loan Consultant at OneMain Financial should have mid level.
What skills do you need for the Personal Loan Consultant role at OneMain Financial?expand_more
Key skills for Personal Loan Consultant at OneMain Financial include Sales; Collections; Customer Service; and Spanish.
What education is required for Personal Loan Consultant at OneMain Financial?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Personal Loan Consultant role belong to?expand_more
Personal Loan Consultant at OneMain Financial is part of the customer services job category on Recrutus.