Patient Services Manager 2
Not Disclosed•Full-TimeOn-site
location_on3132, Skipper Street, Serra Mesa, San Diego, San Diego County, California, 92123, United States
About the Role
Sodexo is seeking a dedicated Patient Services Manager 2 to lead the Patient Dining Program at Sharp Memorial Hospital in San Diego, CA. This leadership role is ideal for a patient-focused professional who is passionate about service excellence, collaboration, and creating a memorable healthcare dining experience. The successful candidate will play a key role in elevating patient satisfaction while ensuring the highest standards of quality, safety, and compliance.
In this position, you will evaluate, develop, and enhance service levels to exceed patient and customer satisfaction goals. You will oversee the daily operations of the Patient Dining Program, including meal rounding and effective service recovery. Success in this role requires close collaboration with clinical, foodservice, and interdisciplinary teams to enhance the overall patient experience. You will also conduct tray assessments to ensure food quality, presentation, and accuracy, while leading the team through regulatory and compliance inspections to meet Sodexo's Gold Check standards.
About Sodexo
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike through integrated solutions including food service, catering, and facilities management.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
Equal Opportunity
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Application Process
If you need assistance with the application process, please complete the designated form.
Work location
Work model: On-site
3132, Skipper Street, Serra Mesa, San Diego, San Diego County, California, 92123, United States
Similar Job Opportunities
Skills, education and keywords
Skills: Nutrition, Specialized Diets, Registered Dietitian, CDM, Nutrition Degree.
Education: Associate's Degree or equivalent experience.
Frequently asked questions about Patient Services Manager 2 at Sodexo
What does a Patient Services Manager 2 at Sodexo do?expand_more
A Patient Services Manager 2 at Sodexo is responsible for the following: Evaluate, develop, and enhance service levels for the Patient Services Program; Oversee Sodexo's Patient Dining Program including daily meal rounding and service recovery; Collaborate with clinical, foodservice, and interdisciplinary teams to enhance patient experience; and Conduct tray assessments to ensure food quality, presentation, and tray accuracy.
What are the requirements for this Patient Services Manager 2 role?expand_more
Sodexo is looking for candidates who meet the following requirements: Associate's Degree or equivalent experience; 2 years minimum management experience; 2 years work experience in food or culinary services; and Registered Dietitian (RD), CDM, or Nutrition degree preferred.
Where is the Patient Services Manager 2 role at Sodexo located?expand_more
Patient Services Manager 2 at Sodexo is based in 3132, Skipper Street, Serra Mesa, San Diego, San Diego County, California, 92123, United States. This is a on-site role.