Patient Registration Specialist
Not Disclosed•Full-TimeOn-site
location_on315, East Huff Avenue, San Antonio, Bexar County, Texas, 78214, United States
About the Role
At Gonzaba Medical Group, we are dedicated to delivering exceptional patient care through a supportive and efficient front-office environment. This position serves as the vital first point of contact for our patients, ensuring a seamless experience from the moment they arrive until they leave.
You will be responsible for guiding patients through the check-in and check-out process, managing registration, and handling the critical administrative tasks of coding and charging. Your role is essential in maintaining the highest standards of customer service, whether you are interacting with patients in person or communicating via telephone and telehealth applications. By ensuring accurate appointment and insurance information is collected and relayed, you help facilitate smooth billing procedures and efficient clinic operations.
Our Culture
Gonzaba Medical Group seeks team members who are "A-Players"—individuals who demonstrate a strong work ethic and are deeply committed to our core values. We value tact, courtesy, and professionalism in every interaction with patients, visitors, providers, and colleagues. We are looking for someone who thrives in a collaborative environment and is eager to contribute to a culture of excellence and patient-centered care.
Work Environment
This role operates within a clinic setting, which may be a 100% clinical environment or an office setting depending on the specific area assigned. The position involves exposure to conditions common to a medical clinic, including communicable diseases, bodily fluids, toxic substances, ionizing radiation, and medicinal preparations. Team members must be able to work efficiently under pressure while maintaining strict confidentiality in accordance with HIPAA rules and regulations.
Application Instructions
To join our team, please submit your application highlighting your experience in healthcare, customer service, and medical insurance. Fluency in both English and Spanish is strongly preferred, as is a background in medical terminology and data entry. We look forward to reviewing your qualifications and discussing how you can contribute to the Gonzaba Medical Group mission.
Work location
Work model: On-site
315, East Huff Avenue, San Antonio, Bexar County, Texas, 78214, United States
San Antonio, Texas
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Skills, education and keywords
Skills: English, Spanish, Medical Terminology, Emr Systems, Word Processing Software, Spreadsheet Software, Database Software, Hipaa.
Education: Minimum High school diploma or equivalent.
Frequently asked questions about Patient Registration Specialist at Gonzaba Medical Group
What does a Patient Registration Specialist at Gonzaba Medical Group do?expand_more
Day-to-day, the Patient Registration Specialist at Gonzaba Medical Group will schedule appointments for walk-ins and urgent care patients; maintain strict confidentiality and adhere to hipaa regulations; answer incoming phone calls and assist patients with routine questions; and maintain a clean and professional front office area.
What are the requirements for this Patient Registration Specialist role?expand_more
Gonzaba Medical Group is looking for candidates who meet the following requirements: Minimum High school diploma or equivalent; Medical Office certificate or Graduate of an accredited Medical Assistant program preferred; Ability to communicate in English & Spanish strongly preferred; Minimum of one (1) years' experience in healthcare highly preferred; Knowledge of medical terminology; and Experience with customer service, scheduling appointments, data entry, and medical insurance.
Where is the Patient Registration Specialist role at Gonzaba Medical Group located?expand_more
Patient Registration Specialist at Gonzaba Medical Group is based in 315, East Huff Avenue, San Antonio, Bexar County, Texas, 78214, United States. This is a on-site role.