Patient Access Specialist

About Southwest Care Center

For over 25 years, Southwest Care Center has been providing exceptional healthcare to the communities of Santa Fe and Albuquerque, NM. As a non-profit, FQHC-LAL, we are dedicated to answering the call to make a difference, believing everyone is entitled to quality healthcare, and desiring to serve the underserved in our community. We offer a comprehensive range of services including medical, behavioral health, case management, community outreach, diabetes education, and pharmacy services. We are proud to offer gender equity medicine, syringe exchange, and HIV/HepC treatment, testing, and other specialized services within our communities.

About the Role

Southwest Care Center is seeking a full-time Healthcare Patient Access Specialist to support our clinical teams organization-wide. This role serves as a vital liaison between clinical teams, other staff, agencies, and patients. You will be responsible for pre-registration, financial determination, appointment scheduling, and coordinating all front-office and registration functions. As a Patient Access Specialist, you will ensure appropriate workflow within the clinic, manage patient interactions via telephone and electronic systems, and maintain accurate patient demographics and insurance information. This position requires frequent commutes between our Santa Fe and Albuquerque locations as work dictates, offering a dynamic day-to-day environment where you can promote patient access and deliver exceptional service excellence.

Living & Working in New Mexico

The Land of Enchantment offers a way of life you will not find anywhere else in the United States. Our clinic locations in Santa Fe and Albuquerque each have their own unique vibe, surrounded by rich cultural and historical diversity, gorgeous landscapes of desert and majestic mountains, and 310 days of sunshine. Residents enjoy unlimited year-round outdoor opportunities, from hiking and rock-climbing to skiing on mountains in the desert. The region features diverse and inclusive communities, continuous festivals like the internationally known Balloon Fiesta of Albuquerque, and easy access via an international airport. With big city amenities in Albuquerque and a relaxing commute option via the NM rail system, New Mexico offers great schools, family-friendly communities, and some of the best cuisine in the country.

How to Apply

If you are interested in this position or need more information, apply today. We look forward to speaking with you soon and will connect you with a member of our recruitment team. If you experience difficulty applying or need assistance, please contact HR@southwestcare.org. Please note that we are unable to respond to resume inquiries.

Equal Opportunity Employer

Southwest Care Center is an equal opportunity employer. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal or state law.