Patient Access Representative - Adult Primary Care - Jefferson Clinic (Experienced)
Not Disclosed•Full-TimeOn-site
location_on3rd Street, Downtown Baton Rouge, Hickey, Duncan, and Mather Town, Downtown Development District, Baton Rouge, East Baton Rouge Parish, Louisiana, 70801, United States
About the Role
This position serves as the vital first point of contact for patients, ensuring a best-in-class experience from the moment they arrive at the clinic. The role is dedicated to accurately registering patients in the Electronic Medical Record (EMR) system, validating information, verifying insurance coverage, and managing financial responsibilities. You will work under close supervision, relying on established guidelines to navigate the complexities of patient flow, billing, and administrative support.
Day in the Life
Your day involves welcoming patients and their families with a professional demeanor, ensuring they understand billing procedures and their financial responsibilities. You will be responsible for efficiently registering patients in Epic, managing appointment schedules, and facilitating access to resources like MyChart. A significant portion of your time will be spent collaborating with physicians, nurse practitioners, and nursing staff to ensure referrals are completed timely and in accordance with payor requirements. Additionally, you will handle clerical duties, resolve claim edits and denials, and maintain accurate patient records and cash balances to support the clinic's operational goals.
Work location
Work model: On-site
3rd Street, Downtown Baton Rouge, Hickey, Duncan, and Mather Town, Downtown Development District, Baton Rouge, East Baton Rouge Parish, Louisiana, 70801, United States
Baton Rouge, Louisiana
Key Responsibilities
- check_circleAdvise patients on billing procedures and anticipated charges
- check_circleMonitor patient schedules and arrange payment plans
- check_circle
Similar Job Opportunities
Skills, education and keywords
Skills: Emr, Epic, Mychart.
Education: High School Diploma or Equivalent required; Bachelor's degree may substitute for experience.
Frequently asked questions about Patient Access Representative - Adult Primary Care - Jefferson Clinic (Experienced) at FMOL Health
What does a Patient Access Representative - Adult Primary Care - Jefferson Clinic (Experienced) at FMOL Health do?expand_more
In this Patient Access Representative - Adult Primary Care - Jefferson Clinic (Experienced) at FMOL Health role, you will advise patients on billing procedures and anticipated charges; monitor patient schedules and arrange payment plans; research claim edits and resolve billing discrepancies; and key charges and process daily billing batches.
What are the requirements for this Patient Access Representative - Adult Primary Care - Jefferson Clinic (Experienced) role?expand_more
FMOL Health is looking for candidates who meet the following requirements: High School Diploma or Equivalent; 6 months experience in customer service/front desk role OR graduate of front office/medical office program; Bachelor's degree may substitute for experience; Demonstrated computer literacy; and Ability to learn and demonstrate proficiency in Epic.
Where is the Patient Access Representative - Adult Primary Care - Jefferson Clinic (Experienced) role at FMOL Health located?expand_more
Patient Access Representative - Adult Primary Care - Jefferson Clinic (Experienced) at FMOL Health is based in 3rd Street, Downtown Baton Rouge, Hickey, Duncan, and Mather Town, Downtown Development District, Baton Rouge, East Baton Rouge Parish, Louisiana, 70801, United States. This is a on-site role.