Outdoor Recreation Concierge
Not Disclosed•Part-TimeOn-site
location_onPanhandle Trail, Shell Beach, San Luis Obispo County, California, 93439, United States
About The Cliffs Hotel & Spa
The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast, offering breathtaking views of Shell Beach. As a locally owned business, we are proud supporters of our community, providing donations and hosting philanthropic events throughout the year. We are a team known for outstanding customer service that creates lasting, happy memories for our guests.
We love our employees and foster a supportive culture through employee appreciation events, daily discounted lunches, and special hotel benefits. As we continue to grow and expand, we are dedicated to maintaining a sense of luxury and genuine hospitality in every interaction.
About the Role
We are seeking a gracious, thoughtful, and motivated part-time Outdoor Recreation Concierge to join our service staff. This role is crucial to ensuring quality service at one of our most highly visited amenities: the pool area.
You will represent the essence of luxury while engaging with guests in a professional and articulate manner. Your day will involve greeting guests with a welcoming attitude, anticipating their needs for poolside amenities like towels and loungers, and sharing local expertise to enhance their stay. You will oversee pool and yoga activities, ensuring adherence to safety protocols, and creatively resolve guest requests to maintain the highest standards of satisfaction. This position requires a keen eye for detail and a commitment to upholding the hotel's mission and values in a dynamic, fast-paced environment.
Work location
Work model: On-site
Panhandle Trail, Shell Beach, San Luis Obispo County, California, 93439, United States
Shell Beach, California
Key Responsibilities
- check_circleProvide personalized assistance to ensure guest comfort and enjoyment
- check_circleShare local expertise and provide directions and transportation options
- check_circleAssist guests with poolside amenities such as towels, umbrellas, and loungers
- check_circleCollaborate with other departments to coordinate special events and activities
- check_circleCommunicate hotel and pool amenities including food and beverage offerings to guests
- check_circleGreet and engage guests with a welcoming attitude using their preferred names
- check_circleOversee pool and activity areas to ensure adherence to safety and capacity protocols
- check_circleEnsure cleanliness and maintenance of the pool area according to hotel standards
Requirements
- verifiedWorking knowledge of guest services in a luxury hotel setting preferred
- verifiedStrong command of the English language
- verifiedProficiency in Spanish is a valued asset
Nice to Have
Working knowledge of guest services in a luxury hotel setting. Proficiency in Spanish.
Benefits & Perks
check_circleDaily discounted lunches from the hotel restaurantcheck_circleEmployee appreciation eventscheck_circleSpecial hotel benefits
Similar Job Opportunities
Frequently asked questions about Outdoor Recreation Concierge at Cliffs Hotel and Spa
What does a Outdoor Recreation Concierge at Cliffs Hotel and Spa do?expand_more
In this Outdoor Recreation Concierge at Cliffs Hotel and Spa role, you will provide personalized assistance to ensure guest comfort and enjoyment; share local expertise and provide directions and transportation options; assist guests with poolside amenities such as towels, umbrellas, and loungers; and collaborate with other departments to coordinate special events and activities.
What are the requirements for this Outdoor Recreation Concierge role?expand_more
To qualify for the Outdoor Recreation Concierge at Cliffs Hotel and Spa position, applicants should have: Working knowledge of guest services in a luxury hotel setting preferred; Strong command of the English language; and Proficiency in Spanish is a valued asset.
Where is the Outdoor Recreation Concierge role at Cliffs Hotel and Spa located?expand_more
Outdoor Recreation Concierge at Cliffs Hotel and Spa is based in Panhandle Trail, Shell Beach, San Luis Obispo County, California, 93439, United States. This is a on-site role.
Is this Outdoor Recreation Concierge job remote, hybrid, or on-site?expand_more
Cliffs Hotel and Spa has listed this Outdoor Recreation Concierge role as on-site.
How much experience is required for this Outdoor Recreation Concierge role?expand_more
Candidates for Outdoor Recreation Concierge at Cliffs Hotel and Spa should have mid level.
What skills do you need for the Outdoor Recreation Concierge role at Cliffs Hotel and Spa?expand_more
Key skills for Outdoor Recreation Concierge at Cliffs Hotel and Spa include English; and Spanish.
What category does the Outdoor Recreation Concierge role belong to?expand_more
Outdoor Recreation Concierge at Cliffs Hotel and Spa is part of the hospitality & catering job category on Recrutus.