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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Optical Supervisor
Visionworks of America logo

Optical Supervisor

Not Disclosed•Full-TimeOn-site

location_on20, Elm Terrace, Braintree, Norfolk County, Massachusetts, 02184, United States

Apply Now

About Us

Want to bring the 'care' back to the vision care industry? At Visionworks, we are looking for charismatic individuals ready to be the heart of our brand. Whether it is a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need people who are passionate about helping customers look great and see great.

Everyone has a story that makes them who they are. At Visionworks, we are looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

About the Role

The Visionworks Optical Supervisor/Assistant Manager is a leader of self and a supporter of the business. This role models the Visionworks way and supervises the store in the absence of the General Manager. You will support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing the associate team with coaching and development to ensure a simple, human, and bold patient and customer journey.

In this position, you will promote the store's profitability by holding yourself and your team accountable to delivering daily, weekly, and monthly targets. You will role model and engage in all steps of the Patient/Customer journey, supervise and redirect associates in the exam lane and sales floor, and manage incoming traffic by coordinating doctor appointments and scheduled eyewear services. Your goal is to use sound judgment to remove obstacles and find resolutions in the patient/customer experience, ensuring a flawless journey for everyone.

Equal Opportunity

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Work location

Work model: On-site

location_on

20, Elm Terrace, Braintree, Norfolk County, Massachusetts, 02184, United States

Braintree, Massachusetts

Key Responsibilities

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Skills, education and keywords

Education: HS Diploma, GED or equivalent experience required.

Frequently asked questions about Optical Supervisor at Visionworks of America

What does a Optical Supervisor at Visionworks of America do?expand_more
In this Optical Supervisor at Visionworks of America role, you will promote store profitability by holding team accountable to sales targets; execute broad operational activities to meet financial and customer experience goals; supervise store operations in the absence of the general manager; and coordinate and confirm doctor appointments and scheduled eyewear services.
What are the requirements for this Optical Supervisor role?expand_more
Visionworks of America is looking for candidates who meet the following requirements: HS Diploma, GED or equivalent experience required; and 1-5 years of supervisory experience required.
Where is the Optical Supervisor role at Visionworks of America located?expand_more
Optical Supervisor at Visionworks of America is based in 20, Elm Terrace, Braintree, Norfolk County, Massachusetts, 02184, United States. This is a on-site role.
Is this Optical Supervisor job remote, hybrid, or on-site?expand_more
Recrutus

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Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Job seekers
Browse jobsCompanies hiringRemote jobsJobs by location
  • check_circlePromote store profitability by holding team accountable to sales targets
  • check_circleExecute broad operational activities to meet financial and customer experience goals
  • check_circleSupervise store operations in the absence of the General Manager
  • check_circleCoordinate and confirm doctor appointments and scheduled eyewear services
  • check_circleEngage in all steps of the patient and customer journey while redirecting associates
  • check_circleCoach and motivate associates to ensure excellent patient and customer experiences
  • check_circleResolve patient and customer experience issues in partnership with the General Manager
  • Requirements

    • verifiedHS Diploma, GED or equivalent experience required
    • verified1-5 years of supervisory experience required

    Benefits & Perks

    check_circlePaid Parental Leavecheck_circleBereavement Leavecheck_circle401(k) Savings Plancheck_circlePaid Time offcheck_circleMilestone anniversary awardscheck_circleMedical and Dental insurance for Full Timerscheck_circleExclusive employee discounts
    Visionworks of America logo
    Company

    Visionworks of America

    Industry

    customer services

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    1-5 yrs (Mid Level)

    Education

    HS Diploma, GED or equivalent experience required

    Job Type

    Full-Time

    arrow_forward
    Visionworks of America has listed this Optical Supervisor role as on-site.
    How much experience is required for this Optical Supervisor role?expand_more
    Optical Supervisor at Visionworks of America typically requires 1–5 years of relevant experience at the mid level level.
    What education is required for Optical Supervisor at Visionworks of America?expand_more
    Educational requirements for this role: HS Diploma, GED or equivalent experience required.
    What category does the Optical Supervisor role belong to?expand_more
    Optical Supervisor at Visionworks of America is part of the customer services job category on Recrutus.
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