
location_on20, Elm Terrace, Braintree, Norfolk County, Massachusetts, 02184, United States
Want to bring the 'care' back to the vision care industry? At Visionworks, we are looking for charismatic individuals ready to be the heart of our brand. Whether it is a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need people who are passionate about helping customers look great and see great.
Everyone has a story that makes them who they are. At Visionworks, we are looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).
The Visionworks Optical Supervisor/Assistant Manager is a leader of self and a supporter of the business. This role models the Visionworks way and supervises the store in the absence of the General Manager. You will support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing the associate team with coaching and development to ensure a simple, human, and bold patient and customer journey.
In this position, you will promote the store's profitability by holding yourself and your team accountable to delivering daily, weekly, and monthly targets. You will role model and engage in all steps of the Patient/Customer journey, supervise and redirect associates in the exam lane and sales floor, and manage incoming traffic by coordinating doctor appointments and scheduled eyewear services. Your goal is to use sound judgment to remove obstacles and find resolutions in the patient/customer experience, ensuring a flawless journey for everyone.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Work model: On-site
20, Elm Terrace, Braintree, Norfolk County, Massachusetts, 02184, United States
Braintree, Massachusetts
Education: HS Diploma, GED or equivalent experience required.
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