Operations Supervisor
Not Disclosed•Full-TimeOn-site
location_on398, Lee Drive, Charlotte, Mecklenburg County, North Carolina, 28214, United States
About the Team
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
About the Role
The Operations Supervisor assists in leading the team of front-line staff responsible for guiding guests through one of Whitewater Center's experiences or activities. This on-site, full-time position reports directly to the Manager and is critical to the success of our operations. The ability to train and coach staff, solve problems effectively, and think strategically are essential to thriving in this role.
You will be responsible for daily operations alongside other Supervisors, Assistant Managers, and Managers. Your day will involve managing an efficient operation with fiscal awareness, ensuring the proper execution of tasks, and optimizing resource utilization. A key part of your success will be leading and coaching a team of seasonal and full-time employees to maintain high safety standards and deliver an excellent guest experience.
Working at Whitewater
This is an on-site position requiring you to work outdoors for sustained periods in all weather and environmental conditions. The role demands physical stamina, including the ability to lift and carry at least 75 pounds, bend, stand, lean, and kneel regularly, and safely self-transport over uneven terrain or in confined spaces. You will work in shared spaces with other employees and customers, with flexibility required to work evenings, weekends, holidays, and during special Whitewater events as needed.
Equal Opportunity
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Whitewater Center is an employer that participates in the E-Verify program to verify the identity and employment eligibility of all persons hired to work in the United States.
Work location
Work model: On-site
398, Lee Drive, Charlotte, Mecklenburg County, North Carolina, 28214, United States
Charlotte, North Carolina
Key Responsibilities
- check_circleLead and coach a team of seasonal and full-time employees
- check_circleManage daily department operations alongside other supervisors
- check_circleEnsure high safety standards and excellent guest experiences
- check_circleMaintain up-to-date skill sets in all aspects of the job
- check_circleDemonstrate fiscal awareness and optimize resource utilization
Requirements
- verifiedAbility to effectively supervise a team and provide feedback and coaching
- verifiedFlexibility to work evenings, weekends, holidays, and during other Whitewater events as needed
Nice to Have
A degree in Recreation, Outdoor Education, Business Administration or related field.
Benefits & Perks
check_circleAccess to Whitewater Center's pass activitiescheck_circleStaff discount program and pro dealscheck_circleHealth, Dental, Vision, and FSA insurancecheck_circle401K retirement plan
Similar Job Opportunities
Frequently asked questions about Operations Supervisor at Whitewater
What does a Operations Supervisor at Whitewater do?expand_more
A Operations Supervisor at Whitewater is responsible for the following: Lead and coach a team of seasonal and full-time employees; Manage daily department operations alongside other supervisors; Ensure high safety standards and excellent guest experiences; and Maintain up-to-date skill sets in all aspects of the job.
What are the requirements for this Operations Supervisor role?expand_more
Whitewater is looking for candidates who meet the following requirements: Ability to effectively supervise a team and provide feedback and coaching; and Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
Where is the Operations Supervisor role at Whitewater located?expand_more
Operations Supervisor at Whitewater is based in 398, Lee Drive, Charlotte, Mecklenburg County, North Carolina, 28214, United States. This is a on-site role.
Is this Operations Supervisor job remote, hybrid, or on-site?expand_more
Whitewater has listed this Operations Supervisor role as on-site.
How much experience is required for this Operations Supervisor role?expand_more
Candidates for Operations Supervisor at Whitewater should have mid level.
What category does the Operations Supervisor role belong to?expand_more
Operations Supervisor at Whitewater is part of the hospitality & catering job category on Recrutus.
About Whitewater
Whitewater operates within the recreational facilities industry and is headquartered in Charlotte, NC. Founded in 2001 as the U.S. National Whitewater Center, Inc., this North Carolina 501(c)(3) nonprofit organization functions as an outdoor lifestyle brand dedicated to promoting, protecting, and managing resources that support access to recreational experiences. The organization operates multiple locations across the United States and focuses on lowering barriers to entry to inspire people to engage with the outdoors. Its programming is grounded in the belief that a shared human instinct compels individuals to play outside.
Beyond physical facilities, the company extends its reach by creating and delivering inspirational content through films, online resources, and articles. This strategy aims to broaden engagement opportunities for audiences who may not be able to visit a location in person. Whitewater serves a broad audience of individuals seeking outdoor recreation, aiming to facilitate access to this lifestyle through its various programs and digital platforms. The organization continues to manage its resources to ensure continued access to these recreational experiences for the public.
Browse more roles: All Whitewater jobs, hospitality & catering jobs on Recrutus.