Operations Specialist
Not Disclosed•Full-TimeOn-site
location_onNoDo, Omaha, Douglas County, Nebraska, 68102, United States
About the Team
City Wide Facility Solutions is the largest management company in the building maintenance industry. Founded in 1961, our franchise network has grown to over 100 locations across the US and Canada. We continue to experience high growth and profitability, driven by a culture that supports our mission to create a "Ripple Effect" by positively impacting the people and communities we serve.
About the Role
We are seeking a motivated Operations Specialist to join our growing Omaha team. In this role, you will be the key player in maintaining high-quality service delivery and boosting client satisfaction. You will partner with Independent Contractors to ensure excellence across a variety of facility types, including industrial, manufacturing, office, medical, and retail spaces.
As a detail-oriented problem solver, you will thrive in a fast-paced environment where you make an impact every day. Your day will involve developing productive relationships with contractors, reviewing scope of work to ensure quality assurance, and managing inspections, customer complaints, and new client starts. You will also serve as an emergency support person and troubleshoot janitorial cleaning equipment. This position requires the ability to travel within the Omaha/Council Bluffs metropolitan territory and the willingness to jump in and clean when needed.
Hiring Process
Interested candidates should apply directly through our career channels. We look for individuals who are driven, self-motivated, and possess strong interpersonal skills to build lasting relationships with clients and teams.
Equal Opportunity
City Wide is an Equal Opportunity Employer.
Work location
Work model: On-site
NoDo, Omaha, Douglas County, Nebraska, 68102, United States
Omaha, Nebraska
Key Responsibilities
- check_circleDevelop and maintain productive relationships with Independent Contractors
Similar Job Opportunities
Skills, education and keywords
Skills: Janitorial Cleaning, Commercial Building Maintenance, Microsoft Office, CRM Database.
Education: High school diploma required or equivalent experience in commercial building maintenance.
Frequently asked questions about Operations Specialist at City Wide Facility Solutions
What does a Operations Specialist at City Wide Facility Solutions do?expand_more
A Operations Specialist at City Wide Facility Solutions is responsible for the following: Develop and maintain productive relationships with Independent Contractors; Review scope of work and ensure quality assurance per account; Manage inspections, customer complaints, requests, and new client starts; and Provide emergency support and troubleshoot janitorial cleaning equipment.
What are the requirements for this Operations Specialist role?expand_more
City Wide Facility Solutions is looking for candidates who meet the following requirements: High school diploma or equivalent experience in commercial building maintenance; Prior experience in management; Experience in janitorial cleaning preferred; Proficient in Microsoft Office; Knowledge of CRM database; and Reliable transportation.
Where is the Operations Specialist role at City Wide Facility Solutions located?expand_more
Operations Specialist at City Wide Facility Solutions is based in NoDo, Omaha, Douglas County, Nebraska, 68102, United States. This is a on-site role.