Operations Manager
Not Disclosed•Full-TimeOn-site
location_onCuyahoga Community College (Metro Campus), 2900, Community College Avenue, Central, Cleveland, Cuyahoga County, Ohio, 44115, United States
About the Team
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. Our fulfillment network launches new Operations sites every year, providing various opportunities for professional growth. We hire Operations Managers based on location preference and the business' current openings.
Our operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
About the Role
In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Hiring Process
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Work location
Work model: On-site
Cuyahoga Community College (Metro Campus), 2900, Community College Avenue, Central, Cleveland, Cuyahoga County, Ohio, 44115, United States
Cleveland, Ohio
Similar Job Opportunities
Skills, education and keywords
Skills: Performance Metrics, Process Improvement, Lean Techniques.
Education: Bachelor's degree or equivalent, or 2+ years of Amazon experience.
Frequently asked questions about Operations Manager at Renaissance Seattle Hotel
What does a Operations Manager at Renaissance Seattle Hotel do?expand_more
Day-to-day, the Operations Manager at Renaissance Seattle Hotel will support, mentor, and motivate salaried and hourly workforce; lead large-scope projects with site and regional impact; build and execute productivity plans through forecast reviews; and manage safety, quality, productivity, and customer delivery promises.
What are the requirements for this Operations Manager role?expand_more
To qualify for the Operations Manager at Renaissance Seattle Hotel position, applicants should have: 3+ years of employee and performance management experience; Bachelor's degree or equivalent; 2+ years of Amazon (blue badge/FTE) experience; Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays; and 1+ years of performance metrics, process improvement or lean techniques experience.
Where is the Operations Manager role at Renaissance Seattle Hotel located?expand_more
Operations Manager at Renaissance Seattle Hotel is based in Cuyahoga Community College (Metro Campus), 2900, Community College Avenue, Central, Cleveland, Cuyahoga County, Ohio, 44115, United States. This is a on-site role.