Online | Travel Customer Service Representative | Entry Level
Not Disclosed•Full-TimeRemote
location_on342, West 30th Street, Chelsea District, Manhattan Community Board 4, Manhattan, New York County, New York, 10001, United States
About the Role
We are seeking motivated and service-oriented individuals to join our team as a Travel Customer Service Representative. This fully remote position focuses on assisting clients with travel inquiries, reservation support, and coordinating vacation details. It is designed for those who enjoy helping others, staying organized, and working in a structured remote environment.
No prior travel industry experience is required, as we provide comprehensive training and ongoing support. This role is ideal for individuals seeking entry into the travel industry, career changers exploring remote opportunities, or professionals with a background in customer service or hospitality.
Work location
Work model: Remote
342, West 30th Street, Chelsea District, Manhattan Community Board 4, Manhattan, New York County, New York, 10001, United States
New York, New York
Key Responsibilities
- check_circleRespond to client inquiries regarding travel options and reservations
- check_circleAssist with booking and confirming flights, hotels, cruises, and vacation packages
- check_circleReview travel details for accuracy including dates and accommodations
- check_circleProvide clear communication before, during, and after travel
- check_circleMaintain accurate client records and documentation
- check_circleDeliver professional and timely customer support
Requirements
- verifiedStrong written and verbal communication skills
- verifiedCustomer-focused mindset with attention to detail
- verifiedComfortable using online systems and digital platforms
- verifiedAbility to manage responsibilities independently in a remote setting
Nice to Have
Previous customer service experience.
Benefits & Perks
check_circleStructured onboarding and training programcheck_circleAccess to travel booking tools and supplier resourcescheck_circleOngoing mentorship and professional developmentcheck_circleFlexible remote work environment
Similar Job Opportunities
Frequently asked questions about Online | Travel Customer Service Representative | Entry Level at Aisle & Abroad
What does a Online | Travel Customer Service Representative | Entry Level at Aisle & Abroad do?expand_more
Day-to-day, the Online | Travel Customer Service Representative | Entry Level at Aisle & Abroad will respond to client inquiries regarding travel options and reservations; assist with booking and confirming flights, hotels, cruises, and vacation packages; review travel details for accuracy including dates and accommodations; and provide clear communication before, during, and after travel.
What are the requirements for this Online | Travel Customer Service Representative | Entry Level role?expand_more
Aisle & Abroad is looking for candidates who meet the following requirements: Strong written and verbal communication skills; Customer-focused mindset with attention to detail; Comfortable using online systems and digital platforms; and Ability to manage responsibilities independently in a remote setting.
Where is the Online | Travel Customer Service Representative | Entry Level role at Aisle & Abroad located?expand_more
Online | Travel Customer Service Representative | Entry Level at Aisle & Abroad is based in 342, West 30th Street, Chelsea District, Manhattan Community Board 4, Manhattan, New York County, New York, 10001, United States. This is a remote role.
Is this Online | Travel Customer Service Representative | Entry Level job remote, hybrid, or on-site?expand_more
Aisle & Abroad has listed this Online | Travel Customer Service Representative | Entry Level role as remote.
How much experience is required for this Online | Travel Customer Service Representative | Entry Level role?expand_more
Candidates for Online | Travel Customer Service Representative | Entry Level at Aisle & Abroad should have entry level.
What category does the Online | Travel Customer Service Representative | Entry Level role belong to?expand_more
Online | Travel Customer Service Representative | Entry Level at Aisle & Abroad is part of the customer services job category on Recrutus.
About Aisle & Abroad
Aisle & Abroad operates as a modern studio within the hospitality industry, specializing in the design and execution of weddings, events, and destination experiences. Based in the United States, the firm focuses on creating beautifully curated celebrations and meaningful journeys for individuals and families. The company assists clients in planning a wide range of occasions, including weddings, local events, honeymoons, anniversary trips, and personalized travel itineraries. The approach centers on intention, creativity, and care to ensure every detail aligns with the client's unique vision.
The studio is dedicated to crafting seamless and memorable moments, whether for a wedding ceremony, a milestone celebration, or an exploration of a new location. By combining thoughtful planning, tailored recommendations, and elevated service standards, the team delivers experiences that reflect the personal stories of those they serve. The organization prioritizes stress-free coordination and professional support, ensuring that significant life events receive the exceptional settings they deserve.
With a commitment to a warm and personalized approach, Aisle & Abroad provides organized coordination for every celebration and journey. The firm bridges the gap between local festivities and global travel, bringing meaningful moments to life through dedicated planning and a focus on the client's narrative. This service model ensures that both domestic and international experiences are executed with precision and style.
Browse more roles: All Aisle & Abroad jobs, customer services jobs on Recrutus.