Online Grocery Pick-Up Clerk

About the Role

As an In-Store Grocery Shopper, you are the vital link between our customers' digital orders and their physical experience. Your mission is to select and gather products with a keen eye for freshness and quality, ensuring every item meets our high standards before it reaches the customer's car. You will assemble orders, process payments, and handle substitutions professionally, creating a positive customer service experience that encourages shoppers to return to our online platform.

Our Values

We are committed to demonstrating our core values of respect, honesty, integrity, diversity, inclusion, and safety in every interaction. Whether you are communicating with customers via portable phone, managing conflicts in a high-paced environment, or assisting individuals with special needs, you will act with professionalism and care.

The Work Environment

You will thrive in a dynamic, sometimes stressful setting where efficiency and accuracy are paramount. Your day involves scanning and bagging orders on the go, maintaining optimal temperature zones for products, and ensuring the cleanliness of staging areas. You will collaborate closely with the e-Commerce team to resolve exceptions and support new team members, all while adhering to local, state, and federal food safety laws and company guidelines.