
location_onCelestial Place, Mount Adams, Cincinnati, Hamilton County, Ohio, 45202, United States
At Hummingbird®, we leverage our passion and knowledge of digital print technology, corrugate packaging partners, and supply chain solutions to safely create uniquely better experiences and outcomes that advantage our customers in their markets. We are part of Koch companies, where employees are empowered to do what they do best to make life better. As entrepreneurs, we openly challenge the status quo, find new ways to create value, and get rewarded for our individual contributions.
As the National Accounts Service Representative, you will serve as a passionate and innovative leader supporting the Hummingbird® and GP Corrugated sales team. Your mission is to drive sales growth and customer satisfaction by developing program management initiatives that maximize revenue and client retention. You will provide value chain solutions for supply chain options, new item development, and design.
In this customer-facing position, you will be responsible for the entire program lifecycle, from concept to production. You will act as the day-to-day contact for assigned accounts, establishing clear objectives and timelines for GP Facilities and third-party provider value chain programs. Your role demands a deep understanding of the manufacturing process, ranging from digital print technology to corrugating, converting, and logistics. You will promote the Hummingbird® ecosystem as the easy option for the high-graphic growth ambitions of new clients, fostering productive relationships by maintaining strong communication channels and delivering white-glove customer service.
This is a hybrid position based in our Cincinnati, OH office. You will work onsite four days a week and travel in the field up to 25% of the time.
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. We seek to enable the best work environment that helps you and the business work together to produce superior results.
We are an Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.
Work model: Hybrid
Celestial Place, Mount Adams, Cincinnati, Hamilton County, Ohio, 45202, United States
Skills: Program Management, Digital Print Technology, Corrugating, Logistics, Flexographic, Lithographic, Digital Print, Graphic Design, Prepress, Printing Processes.
Education: Bachelor's degree or equivalent high graphics work experience; Master's of Business Administration or technical training in packaging manufacturing.
Cincinnati, Ohio
Experience working for a CPG or for a vendor/supplier to major CPGs with a solid understanding of their procurement and supply chain requirements. Experience in product management, marketing, and business strategy, especially in the graphic packaging industry. Experience in executing complex business development projects requiring cross-functional collaboration both internally and externally. Master's of Business Administration or technical training in packaging manufacturing.