Mobile Associate, Store-in-Store, Retail Sales

About the Team

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. As part of the Un-carrier, we don't have a corporate ladder—it's more like a jungle gym of possibilities. We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

About the Role

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations. These ambassadors create energy and excitement around our products and services, thriving in a high-traffic environment where technology innovations and customer needs are continuously evolving.

You will be obsessed with the connected world, building and deepening relationships with customers through meaningful interactions. Your day involves proactively engaging with a broad range of customers, using digital tools to educate them, and showcasing the value of T-Mobile solutions. You will identify customer needs, match their pace, and build rapport to ensure they understand how to self-serve and utilize the T-Mobile app. By exceeding performance targets and doing it the Right Way, you will help drive sales activity and ensure exceptional customer experiences.

Hiring Process

As part of the first 90 days, you will receive on-the-job training and are eligible for hourly training pay. Once training is completed, you will promote to the Mobile Expert role. We are committed to your growth, and by applying, you are living our values while investing in your career.

Equal Opportunity

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.