Mobile Associate - Retail Sales
Not Disclosed•Full-TimeOn-site
location_onRaccoon River Park Trail, West Des Moines, Polk County, Iowa, 50265, United States
About T-Mobile
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. That's how we're UNSTOPPABLE for our employees!
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder–it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth–and we applaud it.
About the Role
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty.
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
Hiring Process
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.
Work location
Work model: On-site
Raccoon River Park Trail, West Des Moines, Polk County, Iowa, 50265, United States
West Des Moines, Iowa
Key Responsibilities
- check_circleDevelop proficiency in customer service and sales to deliver personalized technology solutions
- check_circleUtilize digital tools to demonstrate network coverage and service plans to customers
- check_circleComplete required training to build knowledge of retail processes and wireless technology
- check_circleCollaborate with colleagues to support a seamless customer experience and team initiatives
Requirements
- verifiedHigh School Diploma/GED
- verifiedAt least 18 years of age
- verifiedLegally authorized to work in the United States
Nice to Have
6 months of customer service and/or sales experience in a retail environment.
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circle401(k) retirement plancheck_circleAnnual stock grant for all employeescheck_circleEmployee stock purchase planPaid time off and up to 12 paid holidays
Similar Job Opportunities
Skills, education and keywords
Education: High School Diploma/GED required.
Frequently asked questions about Mobile Associate - Retail Sales at T-Mobile
What does a Mobile Associate - Retail Sales at T-Mobile do?expand_more
A Mobile Associate - Retail Sales at T-Mobile is responsible for the following: Develop proficiency in customer service and sales to deliver personalized technology solutions; Utilize digital tools to demonstrate network coverage and service plans to customers; Complete required training to build knowledge of retail processes and wireless technology; and Collaborate with colleagues to support a seamless customer experience and team initiatives.
What are the requirements for this Mobile Associate - Retail Sales role?expand_more
To qualify for the Mobile Associate - Retail Sales at T-Mobile position, applicants should have: High School Diploma/GED; At least 18 years of age; and Legally authorized to work in the United States.
Where is the Mobile Associate - Retail Sales role at T-Mobile located?expand_more
Mobile Associate - Retail Sales at T-Mobile is based in Raccoon River Park Trail, West Des Moines, Polk County, Iowa, 50265, United States. This is a on-site role.
Is this Mobile Associate - Retail Sales job remote, hybrid, or on-site?expand_more
T-Mobile has listed this Mobile Associate - Retail Sales role as on-site.
How much experience is required for this Mobile Associate - Retail Sales role?expand_more
Mobile Associate - Retail Sales at T-Mobile typically requires 0.5+ years of relevant experience at the entry level level.
What education is required for Mobile Associate - Retail Sales at T-Mobile?expand_more
Educational requirements for this role: High School Diploma/GED required.
What category does the Mobile Associate - Retail Sales role belong to?expand_more
Mobile Associate - Retail Sales at T-Mobile is part of the sales job category on Recrutus.
About T-Mobile
T-Mobile, headquartered in Bellevue, WA, operates as a major telecommunications provider within the United States. Listed on the NASDAQ under the ticker TMUS, the company powers its operations with a 5G network designed to deliver connectivity to a vast number of users across diverse locations. As the Un-carrier, the organization focuses on combining network performance, competitive pricing, and user experience to advance innovation in the wireless sector.
Serving consumers and businesses through a portfolio of flagship brands, T-Mobile offers services via its subsidiary structure. The company's primary brands include T-Mobile, Metro by T-Mobile, and Mint Mobile, each targeting specific market segments to expand access to modern communication tools. The entity aims to stimulate competition within the industry while driving the next phase of technological development in wireless and related fields.
Based in Bellevue, Washington, the firm continues to expand its footprint by leveraging its award-winning infrastructure. The company's approach emphasizes delivering value to customers while maintaining a commitment to ongoing innovation in the telecommunications landscape.
Browse more roles: All T-Mobile jobs, sales jobs on Recrutus.