Mobile Associate, Retail Sales

About T-Mobile

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. That's how we're UNSTOPPABLE for our employees!

As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder—it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth—and we applaud it.

About the Role

This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty.

Hiring Process & Growth

Within the first 90 days, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role. As part of our "Never stop growing!" philosophy, we are committed to helping you aim high and evolve your career.

Equal Opportunity & Culture

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.