Mgr-Commercial IT Mod
Not Disclosed•Full-TimeOn-site
location_onWest Stephenson Avenue, Harrison, Boone County, Arkansas, 72607, United States
About the Role
This position is based at a FedEx Freight location in Memphis, TN, or Harrison, AR, with a requirement to work on-site several times per week. You will serve as a strategic partner to senior Commercial IT leadership, leading a team of modernization analysts and IT product delivery support professionals. Your primary mission is to own the Commercial IT modernization value narrative, orchestrate the roadmap, and govern the portfolio to ensure that work in flight delivers measurable customer revenue and operational outcomes.
In this role, you will drive the Commercial IT modernization roadmap by aligning initiative priorities with enterprise strategy and commercial value outcomes. You will lead discovery efforts across Commercial IT and business stakeholders to identify modernization opportunities, industry trends, risks, and future-state initiatives. By synthesizing these insights into clear, decision-ready recommendations and value cases, you will coordinate the hand-off of approved initiatives to delivery managers for execution.
As a cross-functional connector, you will facilitate alignment across Director and Level teams, removing blockers and driving clarity on priorities and sequencing. You will establish and maintain a clear "value story" for the Commercial IT portfolio, ensuring initiatives are explicitly tied to improved customer experience, revenue enablement, operational scalability, and long-term sustainability. Additionally, you will lead stakeholder communications and change enablement activities to support adoption, team health, and cultural alignment during the modernization journey.
Hiring Process & Application
To apply, please submit your resume through the official FedEx Freight careers portal. If you have a disability and require assistance to apply for a position, please email hrasupportteam@fedex.com.
Equal Opportunity & Culture
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. We are committed to fostering an inclusive environment where all employees are treated with respect. FedEx Freight will not discharge or discriminate against any employee or applicant for employment based on their inquiry, discussion, or disclosure of compensation, in accordance with applicable laws and company policies.
Work location
Work model: On-site
West Stephenson Avenue, Harrison, Boone County, Arkansas, 72607, United States
Harrison, Arkansas
Key Responsibilities
- check_circleLead a team of modernization analysts and IT product delivery support professionals
- check_circleOwn and drive the Commercial IT modernization roadmap and portfolio governance
- check_circleEstablish and maintain a clear value story for the Commercial IT portfolio
- check_circleDrive decision quality communications and risk assessments for senior leadership
- check_circleDirectly lead and develop the modernization office team through coaching and feedback
- check_circleManage special projects and tactical modernization efforts to address emerging priorities
- check_circleSynthesize discovery insights into decision-ready recommendations and value cases
- check_circleFacilitate cross-functional alignment and remove blockers for Director and Level teams
Requirements
- verifiedBachelor's degree in business, computer science, information technology, engineering, or related field
- verifiedMaster's degree preferred
- verifiedFive (5) years' experience in business, computer science, information technology, engineering
- verifiedProven experience in portfolio management, PMO leadership, direct management, modernization offices, program leadership, or similar strategic oversight roles
- verifiedFrequent travel required
- verifiedMust be able to work flexible hours as needed
Nice to Have
Master's degree. Experience operating and leading teams in complex, multi-initiative environments undergoing transformation, separation, or large-scale change.
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Skills, education and keywords
Education: Bachelor's degree in business, computer science, IT, engineering, or related field required; Master's degree preferred.
Frequently asked questions about Mgr-Commercial IT Mod at Presbyterian Night Shelter
What does a Mgr-Commercial IT Mod at Presbyterian Night Shelter do?expand_more
A Mgr-Commercial IT Mod at Presbyterian Night Shelter is responsible for the following: Lead a team of modernization analysts and IT product delivery support professionals; Own and drive the Commercial IT modernization roadmap and portfolio governance; Establish and maintain a clear value story for the Commercial IT portfolio; and Drive decision quality communications and risk assessments for senior leadership.
What are the requirements for this Mgr-Commercial IT Mod role?expand_more
To qualify for the Mgr-Commercial IT Mod at Presbyterian Night Shelter position, applicants should have: Bachelor's degree in business, computer science, information technology, engineering, or related field; Master's degree preferred; Five (5) years' experience in business, computer science, information technology, engineering; Proven experience in portfolio management, PMO leadership, direct management, modernization offices, program leadership, or similar strategic oversight roles; Frequent travel required; and Must be able to work flexible hours as needed.
Where is the Mgr-Commercial IT Mod role at Presbyterian Night Shelter located?expand_more
Mgr-Commercial IT Mod at Presbyterian Night Shelter is based in West Stephenson Avenue, Harrison, Boone County, Arkansas, 72607, United States. This is a on-site role.
Is this Mgr-Commercial IT Mod job remote, hybrid, or on-site?expand_more
Presbyterian Night Shelter has listed this Mgr-Commercial IT Mod role as on-site.
How much experience is required for this Mgr-Commercial IT Mod role?expand_more
Mgr-Commercial IT Mod at Presbyterian Night Shelter typically requires 5+ years of relevant experience at the lead level.
What education is required for Mgr-Commercial IT Mod at Presbyterian Night Shelter?expand_more
Educational requirements for this role: Bachelor's degree in business, computer science, IT, engineering, or related field required; and Master's degree preferred.
What category does the Mgr-Commercial IT Mod role belong to?expand_more
Mgr-Commercial IT Mod at Presbyterian Night Shelter is part of the it job category on Recrutus.