Member Experience Advisor
Not Disclosed•Full-TimeRemote
location_onGeorgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
About the Team
AO Globe Life has served working families across the United States for more than 70 years. Our mission is to provide supplemental benefits that help protect what matters most. We proudly support union members, credit union clients, and veterans nationwide. Our team is mission-driven, people-first, and fully remote, fostering a culture focused on service, growth, and integrity.
About the Role
This opportunity is designed for recent or soon-to-be graduates in business, marketing, communications, or anyone who thrives in a people-focused, service-oriented environment. You will join a fully remote team where you can build valuable professional experience while working from anywhere in the United States.
In this role, you will connect with individuals who have already requested information about our supplemental benefit programs. Rather than cold calling, you will receive warm leads and engage in virtual consultations via Zoom to guide clients through available options and assist with enrollment. The position offers structured training and mentorship, allowing you to develop strong communication skills while building positive client relationships that support long-term trust.
Hiring Process
If you are ready to build a flexible remote career where you can grow professionally while helping families access important benefits, apply today to learn more about joining our team.
Work location
Work model: Remote
Georgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
Atlanta, Georgia
Key Responsibilities
- check_circleConnect with individuals interested in benefit programs
- check_circleSchedule and conduct virtual consultations via Zoom
- check_circleGuide clients through benefit options and assist with enrollment
- check_circleMaintain accurate digital records and manage follow-up communications
- check_circleProvide professional, client-focused support throughout the process
- check_circleParticipate in mentorship, development sessions, and team training
- check_circleBuild positive client relationships to support long-term trust
Requirements
- verifiedMust be legally authorized to work in the United States
- verifiedReliable internet connection
- verifiedWindows-based laptop or desktop computer with a functioning webcam
Nice to Have
Experience in customer service or consultative roles.
Benefits & Perks
check_circleFully remote role with flexible schedulingcheck_circleWeekly pay via direct depositcheck_circleFull training and licensing supportcheck_circleMonthly and quarterly performance bonusesEquity opportunities for qualifying team members
Similar Job Opportunities
Frequently asked questions about Member Experience Advisor at AO Globe Life
What does a Member Experience Advisor at AO Globe Life do?expand_more
In this Member Experience Advisor at AO Globe Life role, you will connect with individuals interested in benefit programs; schedule and conduct virtual consultations via zoom; guide clients through benefit options and assist with enrollment; and maintain accurate digital records and manage follow-up communications.
What are the requirements for this Member Experience Advisor role?expand_more
To qualify for the Member Experience Advisor at AO Globe Life position, applicants should have: Must be legally authorized to work in the United States; Reliable internet connection; and Windows-based laptop or desktop computer with a functioning webcam.
Where is the Member Experience Advisor role at AO Globe Life located?expand_more
Member Experience Advisor at AO Globe Life is based in Georgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States. This is a remote role.
Is this Member Experience Advisor job remote, hybrid, or on-site?expand_more
AO Globe Life has listed this Member Experience Advisor role as remote.
How much experience is required for this Member Experience Advisor role?expand_more
Candidates for Member Experience Advisor at AO Globe Life should have entry level.
What skills do you need for the Member Experience Advisor role at AO Globe Life?expand_more
Key skills for Member Experience Advisor at AO Globe Life include Zoom; and Windows.
What category does the Member Experience Advisor role belong to?expand_more
Member Experience Advisor at AO Globe Life is part of the it job category on Recrutus.