Medical Support Assistant
Not Disclosed•Full-TimeOn-site
location_onEast Dry Creek Road, Centennial, Arapahoe County, Colorado, 80122, United States
Arrow ARC is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources. We support Veterans Health Administration facilities across the U.S. through the 10-year Integrated Critical Staffing Program (ICSP). Our mission is to address critical staffing shortages in VHA medical facilities caused by turnover, recruitment challenges, seasonal needs, and emergencies. As an agile, mission-focused partner to the Department of Veterans Affairs, we are dedicated to ensuring Veterans receive the care they deserve.
We are seeking reliable and mission-driven Medical Support Assistants (MSAs) to support Veterans served by the VA Eastern Colorado Health Care System in Aurora, CO. This role serves as a critical front-line administrative hub, operating across outpatient clinics, virtual care services, and the Office of Community Care.
In this position, you will be the first point of contact for many Veterans, managing appointment scheduling, patient check-ins, and inquiries with a strong commitment to Veteran care. You will work within a fast-paced environment, utilizing systems like VistA and CPRS to ensure seamless coordination between internal VA services and external providers. Success in this role requires a keen eye for detail, effective communication skills, and a deep respect for the confidentiality and privacy of our Veterans.
Candidates selected for this position must pass a federal background investigation and obtain Tier 1 security clearance. The hiring process includes a review of qualifications and a background check to ensure compliance with federal regulations.
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.
Work model: On-site
East Dry Creek Road, Centennial, Arapahoe County, Colorado, 80122, United States
Centennial, Colorado
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.
Commonwealth University - College of Arts, Humanities, Education, and Social Sciences • Bloomsburg, Pennsylvania
Alfred Gessow Rotorcraft Center • Village of Alfred, New York
Penn Medicine, University of Pennsylvania Health System • Philadelphia, Pennsylvania
Skills: Vist A, CPRS, Hipaa, Microsoft Office Suite, Outlook, Excel, Word, Medical Terminology.
Education: High school diploma or GED required.
The Veterans Health Administration (VHA) delivers healthcare services to eligible veterans across the United States. As part of the U.S. Department of Veterans Affairs, VHA operates a network of medical centers, clinics, and support services designed to meet the health needs of veterans and their families. The organization provides a wide range of care options, including primary care, mental health services, and specialized treatment programs. Headquartered in Washington, D.C., VHA serves millions of veterans annually, maintaining a commitment to accessibility, quality, and patient-centered care. With a focus on continuous improvement and innovative healthcare delivery, VHA plays a critical role in the government administration sector. The organization emphasizes integrity, accountability, and a deep respect for the service and sacrifice of those it supports.
Browse more roles: All U.S. Department of Veterans Affairs jobs, admin jobs on Recrutus.
Experience
1+ yrs (Entry Level)
Education
High school diploma or GED required
Job Type
Full-Time