Medical Receptionist
Not Disclosed•Full-TimeOn-site
location_onSpring Brook Country Club, 9, Springbrook Road, Morristown, Morris County, New Jersey, 07960, United States
About the Role
We are seeking a dedicated Bilingual (Spanish/English) Medical Receptionist to serve as the welcoming face of our practice in Morristown, NJ. This role is critical for ensuring a smooth and compassionate patient experience, bridging communication gaps through professional medical translation, and maintaining the operational flow of our front desk.
You will be the first point of contact for patients, clients, and visitors, greeting them with a helpful and friendly demeanor. Your day will involve managing high call volumes, directing patients to the appropriate departments, and assisting with complex documentation, including medical insurance forms and registration updates. A key component of this position is the ability to float between our locations in Morristown, Summit, New Brunswick, and Livingston. You will receive your floating schedule in advance, allowing you to adapt to different office environments while providing consistent, high-quality service across our network.
In this role, you will exercise diplomacy and tact when handling patient complaints and conflicts, ensuring that privacy protocols and HIPAA requirements are strictly upheld. From confirming appointments and verifying payment methods to managing patient flow and maintaining organized waiting areas, your attention to detail will directly contribute to the efficiency and reputation of our clinic.
Work location
Work model: On-site
Spring Brook Country Club, 9, Springbrook Road, Morristown, Morris County, New Jersey, 07960, United States
Morristown, New Jersey
Key Responsibilities
- check_circleWelcome and greet patients, clients, and visitors in a helpful and friendly manner
- check_circleSchedule hospital admissions, tests, scans, and outside appointments for patients
- check_circleCheck patients in and out for office appointments and facilitate patient flow
- check_circleObtain external medical reports as required by medical professionals
- check_circleMaintain confidentiality and privacy protocols in accordance with clinic policies and HIPAA
- check_circleCall patients daily to confirm upcoming appointments
- check_circleAnswer high-volume phone calls while maintaining polite and consistent telephone etiquette
- check_circleDetermine purpose of visit and direct individuals to appropriate person or department
- check_circleOpen, stamp, and distribute incoming mail while maintaining office supply stock
- check_circleVerify payment methods, collect co-pays, and inform patients of existing balances
- check_circleReceive, convey, and transfer messages in writing, verbally, and electronically
- check_circleFax, scan, file documents, and prepare materials for mail-out
Requirements
- verified1+ years of recent experience as Medical Receptionist / Medical Administrative Assistant
- verifiedHigh school diploma or equivalent
- verifiedBilingual: English, Spanish
- verifiedMust be able to commute between Morristown, Summit, New Brunswick, and Livingston offices
Nice to Have
Bilingual: English, Spanish
Similar Job Opportunities
Skills, education and keywords
Skills: Bilingual, Spanish, English, Medical Translation, Hipaa.
Education: High school diploma or equivalent required.
Frequently asked questions about Medical Receptionist at Complete Staffing Solutions
What does a Medical Receptionist at Complete Staffing Solutions do?expand_more
In this Medical Receptionist at Complete Staffing Solutions role, you will welcome and greet patients, clients, and visitors in a helpful and friendly manner; schedule hospital admissions, tests, scans, and outside appointments for patients; check patients in and out for office appointments and facilitate patient flow; and obtain external medical reports as required by medical professionals.
What are the requirements for this Medical Receptionist role?expand_more
To qualify for the Medical Receptionist at Complete Staffing Solutions position, applicants should have: 1+ years of recent experience as Medical Receptionist / Medical Administrative Assistant; High school diploma or equivalent; Bilingual: English, Spanish; and Must be able to commute between Morristown, Summit, New Brunswick, and Livingston offices.
Where is the Medical Receptionist role at Complete Staffing Solutions located?expand_more
Medical Receptionist at Complete Staffing Solutions is based in Spring Brook Country Club, 9, Springbrook Road, Morristown, Morris County, New Jersey, 07960, United States. This is a on-site role.
Is this Medical Receptionist job remote, hybrid, or on-site?expand_more
Complete Staffing Solutions has listed this Medical Receptionist role as on-site.
How much experience is required for this Medical Receptionist role?expand_more
Medical Receptionist at Complete Staffing Solutions typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Medical Receptionist role at Complete Staffing Solutions?expand_more
Key skills for Medical Receptionist at Complete Staffing Solutions include Bilingual; Spanish; English; Medical Translation; and Hipaa.
What education is required for Medical Receptionist at Complete Staffing Solutions?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Medical Receptionist role belong to?expand_more
Medical Receptionist at Complete Staffing Solutions is part of the admin job category on Recrutus.