Medical Front Office Assistant- Ophthalmology and Adult Strabismus

Life at Ascension

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care, and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

About the Role

This position is located at the Dell Children's facility in Austin, TX, within the Ophthalmology and Adult Strabismus department. You will work in a customer service capacity, providing essential administrative and clerical support to patients and customers in a medical setting. Your day-to-day involves greeting patients and visitors, managing check-in and check-out procedures, and obtaining necessary documentation. You will verify and enter demographic information, handle insurance authorizations and precertifications, and manage medical record release requests. Additionally, you will schedule and confirm patient appointments, enter and submit charges for procedures, collect co-payments, and reconcile daily reports and deposits to ensure accuracy.

Hiring Process & Application

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

Equal Opportunity & Legal

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights poster.

Note: Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.