Medical Front Office
Not Disclosed•Full-TimeOn-site
location_on7497, Cielo Grande Northeast, Albuquerque, Bernalillo County, New Mexico, 87109, United States
About the Opportunity
We are a third-party recruiting partner hiring for a confidential healthcare organization in Albuquerque, NM. We are seeking a Front Office Representative to join a busy front office environment where you can support patients and stay organized. This role is ideal for someone who enjoys delivering a welcoming, professional front desk experience and is looking for stability and long-term growth through a temp-to-hire pathway.
The Role
As a Front Office Representative, you will be the first point of contact for patients and visitors. Your day will involve greeting guests, answering phones, and routing calls with a focus on excellent phone etiquette. You will manage daily administrative workflows, including scheduling appointments, verifying patient demographics, and maintaining accurate records. Additionally, you will assist with basic insurance verification, collect payments or co-pays, and support clinical staff with administrative coordination. Maintaining strict confidentiality and professionalism is essential in this fast-paced setting.
Schedule and Compensation
This is a full-time position with a consistent schedule:
- Monday–Thursday: 9:00 AM – 6:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturdays: 8–9 Saturdays per year (a weekday off is provided when scheduled)
The hourly pay rate is $15.00 to $16.00. Associates are eligible for a comprehensive benefits package including medical, dental, vision, life insurance, short-term disability, an EAP program, commuter benefits, and a 401K plan. Paid leave options, including sick leave and holiday pay, are also available.
Hiring Process
This search is managed by Gabrielle Hernandez. Interested candidates should apply through the partner's portal. For more information on how your data is handled, please review the Candidate Privacy Information Statement at lhh.com.
Equal Opportunity
We are an Equal Opportunity Employer and encourage applications from veterans and disabled individuals. Military-connected talent is especially encouraged to apply. The company considers qualified applicants with arrest and conviction records in accordance with applicable federal, state, and local laws, including the California Fair Chance Act and various Los Angeles and San Francisco ordinances. In Massachusetts, it is unlawful to require a lie detector test as a condition of employment.
Work location
Work model: On-site
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Frequently asked questions about Medical Front Office at LHH
What does a Medical Front Office at LHH do?expand_more
In this Medical Front Office at LHH role, you will greet patients and visitors to deliver a professional front desk experience; answer phones, route calls, and assist with general inquiries; schedule appointments and support daily administrative workflows; and verify and update patient demographics to maintain accurate records.
What are the requirements for this Medical Front Office role?expand_more
To qualify for the Medical Front Office at LHH position, applicants should have: Prior experience in receptionist, front office, medical office, patient access, or customer service role preferred; Basic computer proficiency; EHR/EMR experience a plus; Reliable attendance; and Flexibility for occasional Saturday coverage.
Where is the Medical Front Office role at LHH located?expand_more
Medical Front Office at LHH is based in 7497, Cielo Grande Northeast, Albuquerque, Bernalillo County, New Mexico, 87109, United States. This is a on-site role.
Is this Medical Front Office job remote, hybrid, or on-site?expand_more
LHH has listed this Medical Front Office role as on-site.