Master Technician

About the Team

Hendrick Chrysler Dodge Jeep Ram FIAT in Wilmington, North Carolina, is dedicated to delivering exceptional automotive service and maintenance. Our team operates with a strong tradition of winning, defined not by size but by how we treat our people and exceed customer expectations. We foster a culture built on servant leadership, integrity, and a commitment to continuous improvement, ensuring every interaction reflects our core values of trust, respect, and accountability.

About the Role

As a Service Technician, you will be the backbone of our service department, responsible for identifying necessary vehicle repairs and performing high-quality maintenance work. This role exists to ensure our customers receive efficient, accurate, and safe service that aligns with both dealership and manufacturer guidelines. You will examine customer vehicles, estimate repair costs, and execute repairs using advanced diagnostic tools and technologies. Your work directly impacts our Customer Satisfaction Index (CSI), requiring you to maintain an organized, clean, and safe work environment while effectively communicating with service advisors and customers.

Hiring Process

Interested candidates should apply directly through our career portal. The selection process focuses on verifying technical expertise, including manufacturer-specific training and certifications such as ASE Master status or state inspection licenses. We look for individuals who demonstrate a passion for winning and a commitment to our core values during the interview.

Equal Opportunity

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. We are committed to creating a diverse and inclusive workplace where everyone can thrive.