Manager, Tech Ops Engineer

About Scientific Games

Scientific Games is the global leader in lottery games, sports betting, and technology, serving as the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

About the Role

As a technology innovator in the global lottery and interactive gaming industries, Scientific Games is an exciting place to work where we drive innovation, champion groundbreaking ideas, and bring meaning to our work every day.

The Site Operations Team delivers Tier 2 support for lottery systems and interactive service operations across multiple jurisdictions. This includes managing operating systems, relational databases, web hosting in virtual environments, and proprietary software support.

The Manager, Tech Ops Engineering is responsible for the overall integrity, performance, and reliability of these systems while leading the team responsible for their support. The role serves as the primary technical liaison between customers, internal departments, and corporate support. It provides guidance to the Tech Ops Engineers and other operations staff, ensuring seamless collaboration and efficient support workflows. The Manager reports directly to the General Manager and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including training, mentoring, performance appraisal, and resolving employee issues.

Hiring Process & Application

Scientific Games, LLC and its affiliates are engaged in highly regulated gaming and lottery businesses. As a result, certain employees may be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation, or contracts. In order to ensure compliance with regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, Scientific Games requires all employees to meet those requirements necessary to fulfill their individual roles. As a prerequisite to employment, you will be asked to consent to a due diligence/background investigation.

Equal Opportunity Employer

Scientific Games is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability, or any other federal, state, or local protected class.