The Manager, Tech Ops Engineer role leads the Site Operations Team at Scientific Games, delivering Tier 2 support for global lottery and interactive gaming systems. Key responsibilities include monitoring system performance, managing incident resolution, overseeing software deployments, and maintaining operational procedures across Windows and Linux environments. The position involves supervising staff through hiring, mentoring, and performance evaluations while serving as the primary technical liaison between customers and internal departments. This opportunity appeals to candidates seeking a leadership position within a pioneering industry that values innovation and security. The role offers the chance to work with enterprise-scale transactional platforms in a distributed team environment, requiring flexibility to support operational needs across multiple jurisdictions.