Manager, Product Manager - Enterprise Payments

About the Team

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Capital One's Enterprise Payments team is defining the roadmap that will enable the bank's overall digital payments strategy, modernizing existing payment types and introducing the latest innovations. In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment. The world is moving toward faster payments and Capital One is not just ahead of the curve, but defining it. We are a tech-centric company and an innovation laboratory within the only founder-led, top 10 bank in the U.S.

About the Role

The Product Manager for the Enterprise Payments team plays a critical role in achieving our goals. This is a highly collaborative role, where the individual will work closely with a team of product managers as well as partnering with designers, engineers, data scientists, operations, and business partners to transform the experience for all of our customers. Through this collaboration, the individual will shape the product strategy and then develop, launch, and enhance payments experiences that will meet the unique needs of our customers, ranging from consumer to small business to commercial personas across both lending and deposit products.

Your product forms a key cornerstone of Capital One's payments experience – blending digital design with backend integration to provide our internal and external customers the ability to transact in real time with straight through processing. To fit the bill, you will need to have a deep passion for Payments along with product-centric thinking that analyzes problems, develops simple and intuitive solutions, and then, working with our agile teams, delivers those user experiences on the latest technologies. You'll need to be equally comfortable navigating the development with our tech partners as you are communicating user experience, operational fulfillment, and risk with our business partners.

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered: Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused: Delivers game-changing outcomes by focusing on leverage and execution excellence.
• Technology Driven: Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value.
• Integrated Problem Solving: Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
• Transformational Leadership: Leads cross functional teams to solve customer problems and drive organizational alignment.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

If you require an accommodation to apply for a position, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.