Manager, External Fraud Risk Oversight
Not Disclosed•Full-TimeHybrid
location_onGraybar Building, 420, Lexington Avenue, Manhattan Community Board 5, Manhattan, New York County, New York, 10017, United States
About the Global Risk & Compliance Organization
The Global Risk & Compliance Organization (GRC) independently oversees the company's risk-taking and risk management activities, ensuring the organization operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance. Our team is passionate about driving the company's goals of growth and progress by fostering a culture of awareness and proactivity around regulatory matters. We partner closely with business units across the enterprise to deliver maximum value to our shareholders and customers efficiently and effectively.
Within GRC, the Financial Risk Management (FRM) function is responsible for identifying and managing Credit Risk, Model Risk, Market & Liquidity Risk, External Fraud risk, Financial Crimes, and Decision Science & Analytics across all business units, functions, processes, and geographies.
About the Role
We are seeking a Manager, External Fraud Risk Oversight (2nd LOD) to join our Financial Risk Management function. In this role, you will be part of the External Fraud Risk management 2LOD team, providing independent oversight on first and third-party fraud risks across business processes and products. You will work within a dynamic environment that requires a deep understanding of fraud, operational, and compliance risks within the banking and payment industries.
This position is ideal for a professional with strong analytical skills who thrives on collaborating with stakeholders across the organization. You will play a critical role in assisting with the identification, measurement, monitoring, and management of fraud risk, ensuring compliance with regulations and internal policies. Your work will involve overseeing controls and processes to manage external fraud risk, reviewing the effectiveness of risk mitigation strategies, and performing advanced data analytics to identify trends and leading indicators.
Our Culture and Values
At American Express, our culture is built on a 175-year history of innovation, shared values, and an unwavering commitment to back our customers, communities, and colleagues. We operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you will experience comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, and your work makes an impact as we define the future of American Express.
Hiring Process and Application
Candidates must be eligible to work in the United States, as the company will not pursue visa sponsorship for this position. This role requires an on-site presence 3 days a week. We look for individuals who can work independently and effectively across a matrix organization, partnering with business partners, functional owners, technology teams, and external vendors.
Equal Opportunity Employer
American Express is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and consider qualified applicants regardless of background.
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Frequently asked questions about Manager, External Fraud Risk Oversight at American Express
What does a Manager, External Fraud Risk Oversight at American Express do?expand_more
Day-to-day, the Manager, External Fraud Risk Oversight at American Express will support policies and standards for the external fraud risk function; provide independent oversight on first and third-party fraud risks across business processes; support control testing and monitoring to ensure fraud exposure remains within risk appetite; and identify key risk indicators and guardrails to define risk appetite for external fraud.
What are the requirements for this Manager, External Fraud Risk Oversight role?expand_more
To qualify for the Manager, External Fraud Risk Oversight at American Express position, applicants should have: 5+ years of experience in fraud or operational risk management in the Banking or Payments industry; Degree in a quantitative field (e.g., Business, Computer Science, Economics, Engineering or Mathematics) is highly preferred; Knowledge of SQL and Python; and Employment eligibility to work in the United States is required.
Where is the Manager, External Fraud Risk Oversight role at American Express located?expand_more
Manager, External Fraud Risk Oversight at American Express is based in Graybar Building, 420, Lexington Avenue, Manhattan Community Board 5, Manhattan, New York County, New York, 10017, United States. This is a hybrid role.