LPN Intake Specialist
Not Disclosed•Full-TimeOn-site
location_onWest Cervantes Street, North Hill, Pensacola, Escambia County, Florida, 32501, United States
About Peoples Health Services
Peoples Health Services stands as the only family-owned, locally governed Hospice and Home Health provider in the Florida Panhandle. Our mission is rooted in a simple yet powerful belief: when we take care of the people who care for our patients, everyone benefits. We are dedicated to serving our community with compassion while fostering a supportive environment for our own team members.
About the Role
As an Intake Specialist, you will be the vital link between our community and our clinical services. This role exists to ensure that every patient who reaches out to us receives timely, accurate, and compassionate support from the very first interaction. You will be responsible for managing the admission process, interpreting complex insurance policies, and coordinating with clinical teams to secure necessary authorizations for home care services.
Your day will involve prioritizing a high volume of phone calls, accurately entering referral data into our systems, and navigating insurance requirements to facilitate billing and scheduling. You will work closely with Case Managers, schedulers, and referral sources to ensure that the most urgent patient needs are met first. Beyond the administrative tasks, you will embody our company's Mission, Vision, and Guiding Principles, ensuring that every patient and visitor feels satisfied, appreciated, and confident in our care.
Our Culture and Benefits
We offer a competitive compensation package including medical, dental, vision, group life, and short-term disability benefits. Our commitment to work-life balance is reflected in our generous PTO program, six paid holidays, and a unique "Relax & Recharge Day" annually. We also maintain robust recognition programs to celebrate the hard work of our team.
Equal Opportunity Employer
Peoples Health Services is an equal opportunity employer. We are committed to creating a diverse and inclusive environment where all team members can thrive.
Work location
Work model: On-site
West Cervantes Street, North Hill, Pensacola, Escambia County, Florida, 32501, United States
Pensacola, Florida
Key Responsibilities
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Frequently asked questions about LPN Intake Specialist at Public Partnerships | PPL
What does a LPN Intake Specialist at Public Partnerships | PPL do?expand_more
Day-to-day, the LPN Intake Specialist at Public Partnerships | PPL will monitor the allscripts web-based program for open referrals and respond as needed; assist referral sources with finding placement for patients when the company cannot accept due to insurance reasons; accurately enter demographic, financial, and referral data into computer systems for billing and scheduling; and coordinate admission dates and times with schedulers and referral sources to prioritize urgent needs.
What are the requirements for this LPN Intake Specialist role?expand_more
Public Partnerships | PPL is looking for candidates who meet the following requirements: Current Florida LPN license; Graduate of an accredited LPN program; Minimum three (3) years of prior experience in a medical field or medical office setting; Proficiency using Microsoft Word and Excel; and Valid driver's license and auto insurance.
Where is the LPN Intake Specialist role at Public Partnerships | PPL located?expand_more
LPN Intake Specialist at Public Partnerships | PPL is based in West Cervantes Street, North Hill, Pensacola, Escambia County, Florida, 32501, United States. This is a on-site role.
Is this LPN Intake Specialist job remote, hybrid, or on-site?expand_more
Public Partnerships | PPL has listed this LPN Intake Specialist role as on-site.