Loan Assistant

About RCB Bank

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles while fulfilling a commitment to excellence. Operating with values such as integrity, respect, sincerity, and honor, we are an equal opportunity employer striving to hire employees who meet high standards of character and qualification. Established in Claremore, OK, the bank has grown to over $4.1 billion in total assets and more than 750 employees across 60+ locations in Oklahoma and Kansas.

Our purpose is to meet the financial needs of our communities, businesses, and customers. We are dedicated to building relationships, contributing to our communities, and embracing our boldness. Our employees live, work, volunteer, and give back in the communities we serve, creating the reason our customers love banking with us. We believe every role plays a critical part in delivering exceptional service, differentiating RCB Bank through high standards of integrity, professionalism, and customer care.

About the Role

This position serves as the primary receptionist for Loan Officers, playing a vital role in assisting with administrative lending and clerical duties. You will be the first point of contact for visitors applying for loans, greeting them in a friendly and courteous manner while directing their needs. Your work ensures the loan process runs smoothly, from organizing loans for customer signature and preparing them for booking to typing credit memos, letters, and correspondence.

In this role, you will manage detailed tasks with accuracy while meeting stringent deadlines. You will answer and direct incoming calls, complete various clerical tasks such as filing and scanning, and look for opportunities to cross-sell bank products. Success in this position requires a self-motivated individual who can prioritize tasks, manage time effectively, and work harmoniously with diverse personalities as part of a team or independently.

Work Environment

This position is based in an office environment within a climate-controlled facility. The role involves frequent use of the telephone, computer, and other office equipment. During peak service times, the area can be high-traffic. Individuals in this role are typically seated at their personal desk for most of the day but must be capable of performing essential functions with general supervision. Regular and reliable attendance and the ability to work varying hours are required.

Our Culture and Values

At RCB Bank, we foster a culture where every team member understands their purpose and impact on our mission. All employees are expected to conduct themselves with the utmost level of professionalism while adhering to our standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel. We are committed to ensuring the health and general wellbeing of all employees, providing a wide variety of competitive benefit programs to help you achieve the best fit for your family's needs.

Equal Opportunity

RCB Bank is an equal opportunity employer. We strive to hire employees who meet high standards of character, education, and occupational qualifications, regardless of background. We are dedicated to building relationships and contributing to the economic vitality of the communities we call home.