District Operations Supervisor

About the Team

Agiliti is a leading provider of medical equipment and services, dedicated to improving patient care through innovative solutions. Our mission is to support healthcare providers by delivering reliable equipment and exceptional service. The District Operations team plays a critical role in ensuring that our operations run smoothly, efficiently, and in alignment with the strategic goals of the organization. We foster a culture of continuous improvement, where every team member is empowered to take ownership of their work and contribute to the success of our customers and the company.

About the Role

The District Operations Supervisor is the cornerstone of our Nashville district's operational success. In this role, you will directly supervise a team of customer service and equipment processing personnel, guiding them to exceed customer expectations while adhering to all operational regulations and standards. You will be responsible for setting the strategic direction for the district, ensuring that resources are utilized efficiently, and that the delivery of equipment and services aligns with our commitment to quality and excellence.

Day-to-day, you will lead by example, fostering a customer-centric culture where satisfaction is the primary focus. You will delegate authority to your team to maximize their job ownership and commitment, while providing timely guidance and feedback to help them excel. From managing equipment inventory and par levels to overseeing staffing schedules and resolving conflicts, your leadership will ensure that the district operates seamlessly. You will also drive performance by setting challenging goals, tracking progress, and inspiring your team to achieve stretch objectives.

Hiring Process

We are looking for candidates who are ready to make an immediate impact. The interview process is designed to assess your leadership capabilities, operational knowledge, and cultural fit. While specific steps may vary, candidates can generally expect a series of conversations that include an initial screening, a deeper dive into your operational experience, and a discussion on how you approach team management and problem-solving. We value transparency and open communication throughout this process.

Equal Opportunity & Culture

Agiliti is an equal opportunity employer committed to providing a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic. We strictly prohibit retaliation against individuals who report violations or cooperate in investigations.

We believe in supporting our team's well-being and professional growth. Our culture encourages exploration of innovative solutions and adaptability to change. We offer a robust suite of benefits for regular, full-time employees, including health insurance, retirement plans, paid time off, and wellness programs. If you require assistance with your application or need a reasonable accommodation, please contact recruiting@agilitihealth.com.