Lead Technical Program Manager
Not Disclosed•Full-TimeHybrid
location_onMayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
About the Team
Manulife Financial Corporation is a leading international financial services provider dedicated to helping people make their decisions easier and lives better. As part of our global team, we are committed to shaping the future of financial services through innovation and inclusive collaboration. We embrace diversity and strive to attract, develop, and retain a workforce that reflects the customers we serve.
About the Role
We are seeking a passionate Technical Program Manager to lead the delivery and ongoing optimization of key strategic growth initiatives within our new business and underwriting domains. This role exists to bridge the gap between complex business objectives and technical execution, ensuring that our platform enables technology and business goals seamlessly.
In this position, you will partner with business stakeholders to translate requirements into actionable technical stories and drive innovation across the organization. You will be the central point of contact for vendor relationships, influencing roadmaps to support strategic initiatives while coordinating with teams across locations to develop robust IT project release plans. Your leadership will be crucial in maintaining agile practices, managing multiple workstreams, and ensuring a seamless communication experience for our customers.
Hiring Process
The role being advertised is an existing vacancy. Candidates will be evaluated based on their ability to lead complex IT system rollouts in financial institutions and their experience with program and agile delivery methodologies.
Equal Opportunity & Culture
Manulife/John Hancock is an Equal Opportunity Employer. We are committed to fair recruitment, retention, advancement, and compensation, administering all practices without discrimination on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, religion, sex, sexual orientation, gender identity, age, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. To request an accommodation, please contact hr@manulife.com.
We foster a flexible environment where well-being and inclusion are more than just words, empowering you to learn, grow, and shape the future you want to see.
Work location
Work model: Hybrid
Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
Boston, Massachusetts
Key Responsibilities
- check_circleLead technical delivery and optimization for strategic growth initiatives in new business and underwriting domains
- check_circleTranslate business requirements into actionable technical stories for development teams
- check_circleLead technical evaluation and implementation of New Business and Underwriting applications
- check_circlePartner with internal functions to understand workflows and tailor optimal technology solutions
- check_circleDevelop and maintain strong relationships with vendor support teams for issue resolution
- check_circleManage stakeholder expectations and ensure successful project delivery across multiple workstreams
- check_circleOversee SDLC for end-to-end delivery and ensure adherence to agile practices and ceremonies
- check_circleEnsure all project deliverables meet Manulife standards and include required documentation
Requirements
- verifiedBachelor's degree in computer science, Information Technology, or related field
- verified10+ years IT industry experience
- verified5+ years project/program management experience
- verified5+ years technical lead, technical program manager, or similar role
- verifiedExperience leading complex IT system rollouts in financial institutions
- verifiedSolid understanding of life insurance industry workflows
- verifiedExperience with program and agile delivery methodologies
- verifiedExperience with Azure, AKS on Azure
- verifiedExperience with cloud platforms (e.g., AWS, Azure)
- verifiedExperience with DevOps principles and tools
- verifiedExperience with version control systems (e.g., Git)
Nice to Have
Experience with Azure, AKS on Azure. Experience with cloud platforms (e.g., AWS, Azure). Experience with DevOps principles and tools. Experience with version control systems (e.g., Git). Experience with project tracking software (e.g., Jira and Planview). Experience with Agile methodologies.
Benefits & Perks
check_circleHealth, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coveragecheck_circleAdoption/surrogacy and wellness benefits, and employee/family assistance planscheck_circleRetirement savings plans including pension, 401(k) savings plans, and global share ownership plan with employer matchingGenerous paid time off program including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time
Similar Job Opportunities
Skills, education and keywords
Skills: Azure, Aks, Aws, Devops, Git, Jira, Planview, Agile.
Education: Bachelor's degree in CS, IT, or related field (or equivalent experience).
Frequently asked questions about Lead Technical Program Manager at Manulife
What does a Lead Technical Program Manager at Manulife do?expand_more
Day-to-day, the Lead Technical Program Manager at Manulife will lead technical delivery and optimization for strategic growth initiatives in new business and underwriting domains; translate business requirements into actionable technical stories for development teams; lead technical evaluation and implementation of new business and underwriting applications; and partner with internal functions to understand workflows and tailor optimal technology solutions.
What are the requirements for this Lead Technical Program Manager role?expand_more
Manulife is looking for candidates who meet the following requirements: Bachelor's degree in computer science, Information Technology, or related field; 10+ years IT industry experience; 5+ years project/program management experience; 5+ years technical lead, technical program manager, or similar role; Experience leading complex IT system rollouts in financial institutions; and Solid understanding of life insurance industry workflows.
Where is the Lead Technical Program Manager role at Manulife located?expand_more
Lead Technical Program Manager at Manulife is based in Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States. This is a hybrid role.
Is this Lead Technical Program Manager job remote, hybrid, or on-site?expand_more
Manulife has listed this Lead Technical Program Manager role as hybrid.
How much experience is required for this Lead Technical Program Manager role?expand_more
Lead Technical Program Manager at Manulife typically requires 10+ years of relevant experience at the lead level.
What skills do you need for the Lead Technical Program Manager role at Manulife?expand_more
Key skills for Lead Technical Program Manager at Manulife include Azure; Aks; Aws; Devops; Git; Jira; Planview; and Agile.
What education is required for Lead Technical Program Manager at Manulife?expand_more
Educational requirements for this role: Bachelor's degree in CS, IT, or related field (or equivalent experience).
What category does the Lead Technical Program Manager role belong to?expand_more
Lead Technical Program Manager at Manulife is part of the it job category on Recrutus.