Lead Lot Attendant

About Towne Park

At Towne Park, it's more than a job; it's an opportunity to make an impact. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day.

Towne Park is a place where you can make a difference and create smiles every day. When we see a customer, a client, or one of our own team members smile, we know we made an impact. It's why we do what we do.

About the Role

The Lead Lot Attendant is the face of our hospitality, responsible for providing exceptional service in an attentive, friendly, and efficient manner to all guests during their entire stay. This role goes beyond standard parking duties; it involves accurately collecting and reconciling revenue while ensuring a positive experience for every visitor.

You will be the first point of contact, acknowledging and greeting guests immediately with a professional demeanor. Your day will involve assisting guests with directions, sharing information about surrounding areas and attractions, and managing the flow of vehicles with care. When the Account Manager is not on site, you will coordinate operations, troubleshoot issues, and make critical judgment calls to uphold the site's management policies. You will also ensure the work environment remains clean and safe, handling everything from snow removal to the secure storage of guest keys and financial information.

Hiring Process & Application

Towne Park is committed to offering competitive, fair, and commensurate compensation based on a candidate's skills, experience, education, and location. The hourly base pay for this position is $17 per hour.

Work Schedule: Open availability is required between 8:00 AM and 9:00 PM.

Benefits: Eligible employees can enroll in accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401(k) retirement savings plan. Please note that eligibility depends on job classification, length of employment, and hours worked. Seasonal and temporary roles are not eligible for these benefits.

Requirements: Candidates must be at least 18 years old, possess a valid driver's license with a clean driving record, and be able to pass a criminal background check and drug screen. The ability to drive a manual transmission and perform parallel parking is essential.

Equal Opportunity

Towne Park is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.