Lead Lot Attendant

About Towne Park

At Towne Park, it's more than a job; it's an opportunity to make an impact. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day.

Towne Park is a place where you can make a difference and create smiles every day. When we see a customer, a client, or one of our own team members smile, we know we made an impact. It's why we do what we do.

About the Role

The Lead Lot Attendant serves as the face of our hospitality, responsible for accurately collecting and reconciling revenue while providing exceptional, attentive, and friendly service to all guests during their entire stay. This role is vital to ensuring that every interaction leaves a positive impression, from the moment a guest is greeted to the safe return of their vehicle.

In this position, you will manage daily operations with a focus on safety, security, and customer satisfaction. You will act as a point of contact for guests, providing directions and local information, while also handling critical operational tasks such as revenue reconciliation, equipment operation, and maintaining a clean work environment. When the Account Manager is not on site, you will coordinate, troubleshoot, and make judgment calls to ensure smooth operations and uphold the company's parking policies and procedures.

Hiring Process & Application

Towne Park is committed to offering competitive, fair, and commensurate compensation based on a candidate's skills, experience, education, and location. The hourly base pay for this position is $17 per hour.

Work Schedule: Open availability is required between 8:00 AM and 9:00 PM.

Benefits: Eligible employees can enroll in accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401(k) retirement savings plan. Please note that eligibility depends on job classification, length of employment, and hours worked, and seasonal or temporary roles are not eligible for these benefits.

Requirements: Candidates must be at least 18 years old, possess a valid driver's license with a clean driving record, and be able to pass a criminal background check and drug screen. The ability to drive a manual transmission and perform parallel parking is essential.

Equal Opportunity

Towne Park is an equal opportunity employer. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive environment where everyone can make an impact.