Lead HVAC Service Technician
Not Disclosed•Full-TimeOn-site
location_onJ K Avenue East, Comstock Charter Township, Kalamazoo County, Michigan, 49048, United States
About the Role
Kalamazoo Mechanical, Inc. is seeking a senior-level commercial HVAC/R technical leader to elevate our service team's performance, training, and culture. This is a working leadership role—not a desk job. You will serve as the go-to technical authority, mentor, and coach for our service technicians while staying connected to real-world field conditions.\n As the link between leadership and the field, you will directly shape technician skill development, service quality, customer experience, and the long-term strength of the team. You will be the highest-level technical resource for diagnosing complex issues, consulting on repair versus replace decisions, and providing real-time troubleshooting support when technicians are stuck. Your day will involve ride-alongs, 1:1 coaching sessions, and on-the-job training to foster a lean, high-performance service team positioned for growth.
Hiring Process
Candidates will be evaluated through a process that includes interviewing, testing, and capability assessments. We look for individuals who can accurately assess technician skill levels and demonstrate a history of teaching and coaching others.
Equal Opportunity
We are an equal opportunity employer committed to building a diverse and inclusive team. We value professionalism, craftsmanship, and safety excellence in all our employees.
Work location
Work model: On-site
J K Avenue East, Comstock Charter Township, Kalamazoo County, Michigan, 49048, United States
Comstock Charter Township, Michigan
Key Responsibilities
- check_circleServe as the highest-level technical resource for diagnosing and resolving complex HVAC/R issues
- check_circleTrain and mentor service technicians through ride-alongs and on-the-job coaching sessions
- check_circleParticipate in interviewing, testing, and evaluating new service technician candidates
- check_circleConsult on repair versus replace decisions with technicians, sales, and leadership
- check_circleEnsure team cohesion, alignment, and morale while fostering a strong customer service culture
- check_circleProvide real-time troubleshooting support to technicians when they are stuck on jobs
- check_circleCoordinate with dispatchers, project managers, and leadership to optimize service operations
Requirements
- verified10+ years experience as a commercial service technician in HVAC/R
- verifiedClean driving record
Nice to Have
Strong working knowledge of chillers and cooling towers. Experience with hot side food service equipment. HVAC installation and construction experience.
Benefits & Perks
check_circleCompany vehicle providedcheck_circleSigning or relocation bonus available and negotiablecheck_circle401(k) with automatic 3% company contributioncheck_circleProfit sharing historically 6%-9% of pay paid annuallycheck_circle100% employer-paid health insurancecheck_circleHSA and FSA options availablecheck_circlePaid time offcheck_circleNo on-call obligationcheck_circleEmployee referral program
Similar Job Opportunities
Frequently asked questions about Lead HVAC Service Technician at Kalamazoo Mechanical, Inc.
What does a Lead HVAC Service Technician at Kalamazoo Mechanical, Inc. do?expand_more
In this Lead HVAC Service Technician at Kalamazoo Mechanical, Inc. role, you will serve as the highest-level technical resource for diagnosing and resolving complex hvac/r issues; train and mentor service technicians through ride-alongs and on-the-job coaching sessions; participate in interviewing, testing, and evaluating new service technician candidates; and consult on repair versus replace decisions with technicians, sales, and leadership.
What are the requirements for this Lead HVAC Service Technician role?expand_more
To qualify for the Lead HVAC Service Technician at Kalamazoo Mechanical, Inc. position, applicants should have: 10+ years experience as a commercial service technician in HVAC/R; and Clean driving record.
Where is the Lead HVAC Service Technician role at Kalamazoo Mechanical, Inc. located?expand_more
Lead HVAC Service Technician at Kalamazoo Mechanical, Inc. is based in J K Avenue East, Comstock Charter Township, Kalamazoo County, Michigan, 49048, United States. This is a on-site role.
Is this Lead HVAC Service Technician job remote, hybrid, or on-site?expand_more
Kalamazoo Mechanical, Inc. has listed this Lead HVAC Service Technician role as on-site.
How much experience is required for this Lead HVAC Service Technician role?expand_more
Lead HVAC Service Technician at Kalamazoo Mechanical, Inc. typically requires 10+ years of relevant experience at the lead level.
What skills do you need for the Lead HVAC Service Technician role at Kalamazoo Mechanical, Inc.?expand_more
Key skills for Lead HVAC Service Technician at Kalamazoo Mechanical, Inc. include Hvac/r; Rtus; Chillers; Boilers; Hydronics; Controls; Refrigeration; and Furnace/ac.
What category does the Lead HVAC Service Technician role belong to?expand_more
Lead HVAC Service Technician at Kalamazoo Mechanical, Inc. is part of the engineering job category on Recrutus.