Lead Development Representative - Outbound B2B - Hybrid
Not Disclosed•Full-TimeHybrid
location_onLoma Trail, Tempe, Maricopa County, Arizona, 85281, United States
TTEC is a global consulting, technology, and managed services company dedicated to helping brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day, starting with the talent behind the experience. We are proud to be an equal opportunity employer committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve by delivering amazing service and technology, while ensuring all employees feel valued, belonging, and comfortable being their authentic selves at work.
As a Lead Development Representative - Outbound B2B, you will be a vital part of bringing humanity to business. This role is designed for natural conversation starters who love turning curiosity into opportunity. You will engage with warm leads through outbound consultation with small business clients, working closely with a sales team to present solutions that save customers time and money. Whether entering a consultation with curiosity or providing quick answers, your goal is to transform average customer experiences into exceptional ones.
In this position, you will leverage your passion for goal setting and persuasive negotiation skills to connect with sophisticated customers and close larger deals. You will collaborate with business professionals to assess their needs, recommend tailored solutions, and drive sales by offering a comprehensive suite of solutions designed for small to mid-market businesses. Your ability to apply business acumen and sales expertise to address customer needs through consultative conversations will be key to identifying growth opportunities and making data-driven decisions.
We are committed to ensuring you have the skills and support to be successful throughout your career. From your first day in training through individualized webcam-enabled engagement and coaching, you will have access to thousands of free courses to support your career growth. We know that the one necessary ingredient that cannot be taught is a caring and supportive nature, and we look for that quality to shine through as you help customers.
You will report to a Team Lead and contribute to the success of the customer experience and the overall team. This hybrid role offers the opportunity to work remotely several days per week following training, with all required equipment provided. The position operates on Business-to-Business hours, Monday to Friday, supporting your work-life balance. We also support your professional development with the potential to grow into a Sales Account Manager role as you find your stride.
We are regularly hiring for this role. To apply, please visit our careers portal. We look forward to welcoming you to our dynamic, global family.
Work model: Hybrid
Loma Trail, Tempe, Maricopa County, Arizona, 85281, United States
Tempe, Arizona
Skills: Outbound Dialers, Outbound Calls, Consultative Written Communication, Persuasive Negotiation, Data-Driven Decision Making.
Education: High school diploma or equivalent required.
